"Very pleased with the price and the expedient service."
"Received items ordered quickly and in perfect cindition"
“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Orders are shipped promptly and arrive well-packaged."
“So glad you had a great experience, we look forward to working with you again, have a great day!”
"Don’t advertise your shipping if you don’t actually intend on shipping it with a method that gets it there when you say it will.
Pointless. I’d send it back if it was worth the effort. This is why Amazon will rule us all. Garbage. "
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"I always have mixed emotions when I buy from vitality. Frequently they have one of the better prices out there, but they pester me multiple times per day with text messages for various promotions. Three out of four of my last orders the promotions would not apply. And when you call customer service, they’re really not very friendly about it. When you do buy the product ships quickly so no complaints about that. I just feel bad about it every time I try to buy something and don’t get my discount if you don’t want to do it don’t offer it."
“We apologize for any coupon issues or confusion, please be aware of any expirations, exclusions, or minimum requirements. I do show on your most recent order that we did apply a discount for you. We will relay these concerns to our team, thank you and have a great day.”
"Purchase was easy, item was delivered quickly, item is of good quality and good price."
“Hi, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”
"Incredibly fast shipping, easy ordering process and no problem finding exactly what I was looking for. Will be a repeat customer for sure. "
“We are so happy to hear that it was an easy ordering process, and that you were able to find everything that you was looking for. Thank you for leaving us a review, we hope you enjoy the rest of your day!”
"Very easy to navigate the site and to place orders. "
“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and you taking the time to leave a review, have a wonderful day!”
"My only disappointment is to slow shipping. Considering the cost of shipping, I would've expected sooner delivery and I'm not sure if I would reorder because of the long delivery time."
“Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"no problems with service. good job"
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"It works well. good price."
“We are happy to hear that you are pleased with our prices and was satisfied with the item you received. Thank you for your business and your positive review.”
"Disappointed I got 5% off and you charged me 8.00 for delivery "
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team. ”
"All items were exactly what I ordered .
Thanks "
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"It was nice and easy as usual "
“Thanks for the review and feedback we hope to see you again soon!”
"No packing material in the box the item came in. It was broken upon arrival "
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. Please send us photos of the product that you received referencing your order number to support@vitality.com and we will make sure this is resolved.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks for the review and feedback we hope to see you again soon!”