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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.66/5
Customer service:
3.43/5
Return/Replacement policy:
3.36/5

Verified
3/5

2023-08-19

"Your prices weren't great, but you had what I wanted "


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
4/5

2023-08-19

Quick Fladh

"User friendly. I didn’t like the pop up survey BEFORE I could see my receipt."


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we appreciate you taking the time to relay that, we hope to see you again soon!”


Verified
5/5

2023-08-19

easy to order

"no comments, I found what I needed, and I ordered. Now I am waiting for the delivery"


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2023-08-19

Right Products, Easy to Find, Great Prices Reliable shipping

"I was searching for a product that I actually was able to find at other online stores, but only at inflated prices or in undesirable quantities. I found what I wanted at Vitality easily. The ordering and shipping were simple.
What a relief!
PRM
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that it was easy to find the item you were looking for on our site at a price you are pleased with, thank you for leaving a review, have an amazing day!”


Verified
5/5

2023-08-19

quick as a bunny

"easy ... hopefully the product will be as ordered"


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-08-19

Great job, you delivered

"Thank you, order arrived without any issues"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”


Verified
2/5

2023-08-19

Shipping

"I purchased a small box of aquacel which I'm sure weighs less than 2 lbs and you charging over 10 bucks to ship 1 item."


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
5/5

2023-08-18

Good

"I have been a customer for a while "


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
4/5

2023-08-18

Great Customer Ser

"I called for discounts on urine bags. Worked out great!!"


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2023-08-18

Fast and Efficient

"Thank you for prompt delivery and good pricing!"


Rep reply posted 2023-08-21
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner and that you are pleased with the pricing. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2023-08-18

Stripping

"Love Mckesson products and Vitality made the order easy… "


Rep reply posted 2023-08-18
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to serving you again soon!”


Verified
5/5

2023-08-18

Smart web interface!

"Great website, easy to use, well engineered!@ "


Rep reply posted 2023-08-18
A rep from Vitality Medical, Megan-VM, has responded:

“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”


Verified
1/5

2023-08-18

tried to get me a recurring payment

"all I wanted was what I was ordering"


Rep reply posted 2023-08-18
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the constructive criticism, and sorry we couldn’t make it a better experience. Your comments will be passed along to the team to take a look into. ”


Verified
5/5

2023-08-18

What I needed

"At the price I expected to pay."


Rep reply posted 2023-08-18
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2023-08-18

Customer Service is great

"Ship on time. Product is just what I need."


Rep reply posted 2023-08-18
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”