"products are good, shipping good, but i see that a case can be more money than a per one item, shouldn't a case be less ? per item cost X the amount per item , in the case"
"Pleasure to do business with, reasonable prices, fast delivery! No complaints….ever!"
“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”
"The toilet bars are to loose to safely use."
“We're very sorry that you were disappointed with the product you received. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"Difficult to get details. Website clunky - especially if registration not attractive."
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem, error codes, delays, etc, please contact support@vitalitymedical.com.”
"GREAT SITE TO VISIT AND SUPPLIES AS NEEDED WITHOUT DELAYS.
PLEASURE TO VISIT THIS SITE AND SHOP."
“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Have a great experience with this company "
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us, we look forward to working with you again!”
"didn't recieve the code for the 5% off figures"
“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day. ”
"Everybody lists these decent prices, then throws a shipping charge on the order that turns the whole thing into a "not so attractive" deal. That's why everyone orders from Amazon and ebay."
“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”
"Took less than 5 minutes to place yhe order. Love it."
“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day! ”
"Website had most items i was looking for and the prices were either low or decent. "
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and for taking the time to leave a review.”
"I don't like the way your checkout inserted a subscription to your newsletter after I unchecked the box! Sleezy!"
“We're very sorry that you had an unsatisfactory experience with the website. We value your business and will be taking a look into this matter. ”
"Finding and ordering what I wanted was easy and quick. My only problem was not having a choise of how fast I received the order. I am not in a big hurry and don't need the order within three days. I was not given the choise to received it in 5 or more days so had to pay more for shipping. Oh well!!!"
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, and your comments will be passed along to the management team to further look into, we hope you have a great day!”
"The search is not very user friendly. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We are always looking for ways to increase customer satisfaction and apologize for any frustration. We will pass your comments along to management.”
"Products and shipping are good. Website is easy to use. "
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Representative agent seemed in rush to get of phone before I got all my questions asked. Didn't like no free shipping unless buying a lot and recurring. Most businesses do require you to buy bulk, fine but never heard only if you buy recurring. It's alright. It's your business, and in America (still), you have choices and can shop competitevely. Website is nice. Thanks"
“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. I apologize for any frustration this may have caused but appreciate the feedback. ”
A rep from Vitality Medical, Megan-VM, has responded:
“We are happy to hear you are pleased with the products and shipping! Unfortunately, our prices are determined by our suppliers, and we are able to obtain the items from, occasionally getting cases or eaches from different suppliers at different rates. We will relay this to our team to take a look into and apologize for any frustration, your comments will be passed along to the team. ”