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Product & services pricing
3.74/5
Chance of future purchase:
3.70/5
Shipping & packaging:
3.63/5
Customer service:
3.42/5
Return/Replacement policy:
3.38/5

Verified
5/5

2023-08-01

right on time

"Everything is fine. The only thing I would like more is free delivery."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback, we will relay your comments to the team. We hope to see you again soon!”


Verified
5/5

2023-08-01

J. Wild

" They’re easy to find what I was looking for thank you. Back when I was purchasing agent for image more used to buy a lot of McKesson products are very good products."


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
4/5

2023-08-01

Lub Job

"No problem with any orders. Not my first time."


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day. ”


Verified
5/5

2023-08-01

very smooth

"quick and easy to order just wating on order now
"


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”


Verified
5/5

2023-08-01

Lantaseptic

"Got exactly what I ordered.
Very fast shipping & a great price, too!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are pleased to hear you received the items needed and got your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
1/5

2023-08-01

wrong address

"shipment went to old address after changing , had to change again and reorder.. Wasted over $100"


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”


Verified
5/5

2023-08-01

Right product right now

"Product you can't get a Amazon."


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that you were able to find the item you were looking for on our site, thank you for leaving a review, and have an amazing day!”


Verified
5/5

2023-08-01

The best

"I can always count on Vitality for the best price & fastest shipping."


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2023-08-01

Thanks

"Thank you why must I type 20 words to simply say thank you. If you’re wondering why you’re not getting comments back from your Surveys, they appear to be a little bit complicated ,to much and uninviting. I thought the stars would be a laugh but you want it more."


Rep reply posted 2023-08-03
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, and your comments will be relayed to the team. We hope you enjoy the rest of your day!”


Verified
5/5

2023-07-31

Hi

"Nice selection, will order again."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we are happy to hear that and appreciate your feedback, have a great day!”


Verified
4/5

2023-07-31

Great app

"Easy to use app. Not confusing or cluttered. "


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
5/5

2023-07-31

Great site!

"Hopefully will get it quick as I need it quick! I've paid for expediting and gotten things a lot later than normal and this is important stuff!! Thanks,"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks for the review and feedback we hope to see you again soon!”


Verified
5/5

2023-07-31

keep clean and germ free on the go..just wipe away

"great products..easy to review and select"


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
4/5

2023-07-31

frustrated cust. gives up

"I consider myself fairly computer literate despite being in my late 70's; however, when placing an order, for which I wanted PayPal as the payment source, I was dismayed when the icon didn't present itself as a payment option on the billing page. After much wandering around the mulberry bush of order pages I finally used their order help line. After completion my computer failed to register it as sent so I used the "contact us" source for another email. This escapade started at 10 pm and I stoped at midnight. The next morning their email was the first one in my In Box. It explained the situation & the remedy and also mentioned I would hear from the first help line I contacted. Sure enough, the mysterious missing PayPal icon was now on my unplaced order, ready for completion. Thanks folks for a speedy response with solutions."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We apologize for any confusion on the website but are glad to hear that it was able to be resolved. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2023-07-31

Easy-peasy

"Easy to use yadayadayada...."


Rep reply posted 2023-08-01
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. We will share this with the team!”