"Very Nice Safety Belt. Still did not have a loop to hold the free end of the belt.
Not sure what I'm going to do. May not wear the belt. Wish they would sell belt with a loop or sell loop separately."
"Was an easy-to-use website. Thanks!"
“We're so happy that you had a positive experience with our website. Thank you for your business and for taking the time to leave a review, have a great day!”
"good except you didn't have a nutritional shake I was looking for -- you didn't have reduced sugar mighty shake"
“Thanks for the review and feedback we are sorry to hear we didn't have the item you were looking for but hopefully, we can get that in the near future, hope to see you again soon!”
"Every time I order from Vitality Medical I get a quality product quickly and in the event that there is an issue they have always had excellent customer service."
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have had a positive experience each time with us. We hope you enjoy the rest of your day!”
"i have emailed you 3 times to process our 501C3 tax exempt status and no one answers horrible customer service but we sponsor a Veterans home and they need these socks for their residents so processed order with out you answering. also either gave me 20% off or fre shipping why not both?? We spent $200 y"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be but appreciate you taking the time to relay this. We reached out to our accounting department which they advised they had no correspondents with the information on the order, if you could please resubmit your tax exemption documents to po@vitalitymedical.com they will keep an eye out for them. We also apologize for any confusion but only one discount is applicable per purchase. We will share this with the team.”
"My medical supplier does not carry the trache ties, I am glad I found Vitality Medical who does carry them. I Thank you,"
“We are happy to hear that you were able to find the items you needed here. We appreciate the review and look forward to working with you again, have a great day!”
"Needed test strips for a glucose meter. Twice the price on Amazon! "
“Thank you for the review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"These people have a great selection of ostomy bags,thanks, will buy again."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"Easy to navigate; I didn't get my free shipping for an order over $50, as it stated in the text I received. Could you please address the problem? Thank you...
...great catalog though. You all are a one stop shop for medical supplies."
“We apologize for any coupon issues or confusion unfortunately at the time of the order free shipping was not an active coupon and that is why it was not accepted, please be aware of any expirations, exemptions, and that only one discount is applicable per order. If you have any issues in the future please do not hesitate to give us a call, we appreciate the feedback. Thank you and have a great day. ”
"My uncle likes these the best. no pain, they do cost alot."
“We are so happy to hear that you are pleased with the item and that it works so well for you. Thank you for leaving us a review, we hope you have a great day!”
"Ver affordable and good quality items"
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"I've wasted money being unable to tell the brand I'm getting when I order from others. I should have just stayed here in the first place.
Lest you get too big for your britches, I do think your shipping is overpriced."
“Thanks for the review and feedback we appreciate you taking the time, and we are sorry to hear that you are disappointed with regard to shipping. Your comments will be passed to the team and we hope to see you again soon!”
"Would like to be able to purchase a replacement pump."
“Thank you for taking the time to leave us a review if you need any assistance in placing an order please do not hesitate to give us a call or send us an email to support@vitalitymedical.com and we would love to help. ”
"Vitality has a product that I can't find elsewhere and really need. Always polite and helpful on the phone. Happy to do business with them!"
“Hi, thank you from the bottom of our hearts for your business! We are pleased to hear you have had a positive experience with us. We hope you enjoy the rest of your day!”
"Was very happy to find this single items to try them before buying a case."
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site in a quantity that works for you, thank you for leaving a review, and have an amazing day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi, thanks for the great review and feedback we will make to relay these comments to the team to look into adding something additional like that in the future. We look forward to seeing you again soon!”