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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
4/5

2023-03-28

"Ordering was easy. Prices are reasonable."


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Timothy, So glad you had a great experience. Have a great day! ”


Verified
5/5

2023-03-28

Great company & pric

"Ordered again from Vitality
Better priced than elsewhere b
Great service
"


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Karen, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-03-27

Satisfied

"Reliable boost of confidence "


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Calvin, thanks for the great review. We look forward to seeing you again soon! ”


Verified
4/5

2023-03-27

Grateful

"I have a brother who has a hard time eating, so having him with g tube and feeding bags works great"


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Christy, Thank you for the positive review! We are glad to hear the item works well for your brother. We hope to see you again soon! ”


Verified
3/5

2023-03-27

"you said free shipping and then charged me 875"


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Steven, we sincerely apologize for the frustration. Please contact support@vitalitymedical.com with your order number and discount code for further review. Thank you,”


Verified
5/5

2023-03-27

EASY TO ORDER

"Super easy to order, always a good experience"


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Richard, Glad to learn your experiences with us are always positive. Hope to see you again in the near future! ”


Verified
3/5

2023-03-27

Wow what a discount

"I feel like for a first time customer the discount code should have taken care of the economy shipping. "


Rep reply posted 2023-03-28
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Dorothy, Thank you for the constructive criticism, and sorry we couldn’t make it a 5 star experience. There can only be one discount applied to the order. ”


Verified
2/5

2023-03-27

checking out ****

"3 times to place order ready to cancel "


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Roy, we are sorry you didn't have a 5 star experience. Your order was placed today and it is processing to ship, once your order ships, you will receive tracking information by e-mail. If you have any payment issues in the future we recommend reaching out to customer service at (800) 397-5899. We hope you give us another chance in the near future. Thank you, ”


Verified
5/5

2023-03-27

quickest

"I found the item I wanted in a flash. I ordered it in record time, so I know I will be satisfied. Thank you again."


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Norm, we are delighted to hear you found the item you were needing with ease! Thank you for the positive review. We hope to see you soon again! ”


Verified
3/5

2023-03-26

"Really disappointed that I could only order and pay for one item at a time, therefore, paying twice for shipping on two small orders coming to the same place!"


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Wanda, we sincerely apologize for the frustration. However, you can order more than one on the quantity of the item, but this is only applicable during checkout and not after an order has been submitted and placed. For any future orders, we hope you give us another chance and contact customer service at (800) 397-5899 and we are more than happy to place the order for you with the quantity you are needing over the phone. Thank you,”


Verified
5/5

2023-03-26

Thank you

"Your site is user-friendl;y and product descriptions and reviews are helpful and clear. Hoping this helps Mom!"


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Rachelle, We appreciate the review. Thanks for taking the time. We hope the item works well for your mom! Have a wonderful day! ”


Verified
5/5

2023-03-26

2xcustomer

"Very fast shipping, order was correct and well packed. "


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Mary, we are happy to hear that the order got to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
5/5

2023-03-26

"Have been on oxygen for 12 years ,and never found cannuals for this price. Will continue getting mt oxygen supplies here"


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Frank, We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review. ”


Verified
5/5

2023-03-26

Fast ordering and fells good

"I feel good about my order my product"


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Evangeline, we're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
2/5

2023-03-26

Not mobile phone friendly

"I placed my order from my smartphone. When I have to key in the credit card number expiration date and ID number, you kept covering up the screen with a box of optional pmt methods. I kept having to rotate phone to get to my keypad."


Rep reply posted 2023-03-27
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Robert, we sincerely apologize for your frustration. I will forward this to higher management. I recommend sending us a screenshot and send it to support@vitalitymedical.com to look further into this. Thank you, ”