"I was unable to see my product subscriptions for more than a week. When I tried Reorder instead, my credit card was denied. I didn't have time to call to place my order, so had to keep trying online periodically until I was finally able to complete my order. This is the 2nd time the website has given me trouble."
"very good experience and nice a team"
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Couldn't use paypal. Had to use my visa"
“We're very sorry that you had an unsatisfactory experience with our website/checkout process. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem or any error codes that it was giving please contact support@vitalitymedical.com.”
"Best company for medical supplies!!!"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We hope to see you again, have an amazing day!”
"Never had a bad experience ordering online good products and quick delivery "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"Easy to navigate, easy to order. Great products."
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"same as above had to retry and retry to get it to take my pay pail account. Might be something I was doing wrong?"
“We're very sorry that you had an unsatisfactory experience with our website/checkout process. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem or any error codes that it was giving please contact support@vitalitymedical.com. ”
"Total was $51 and the 10% off coupon applied took $2.57 off instead of the correct amount of $5.10. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We would like to take a further look into this if you could please provide a screenshot of the coupon that was sent to you to support@vitalitymedical.com We are always looking for ways to increase customer satisfaction and will pass your comments along to management.”
"They can't admit to their mistakes then want to make the customer pay for the shipping to return their screw ups I am not a company i am individual on disability already get screwed by the government,barely making enough to keep afloat then this company is to cheap to pay shipping on their product that they sent wrong item your better off finding another company because if they screw up they will stick it to you "
“We're very sorry that you had an unsatisfactory experience, we would like to look further into this situation we would just need an order number or email to do so. If you'd like to contact a supervisor, you can send us an email at supervisor@vitalitymedical.com. I apologize for any frustration this may have caused.”
"Easy to find online and easy check out. Thank you."
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"I found I need for my walker a table."
“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”
"great for product for my mom and does what it says"
“We are so happy to hear that you are pleased with the item and that it works well for your mom. Thank you for leaving us a review, we hope you have a great day!”
"Could not reset password to my account. Would not let me pay with PayPal. Not a good experience took forever to complete purchase unacceptable "
“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience in the future. If you'd like to provide feedback as to the specific problem or errors showing please contact support@vitalitymedical.com. If you are still having issues please do not hesitate to give us a call. ”
"Evberytime I order your in stock!!
Thank You
Dan Beffa
Dansha Farms"
“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”
"I can use coupons, I hope you do better
"
“Thank you for the review, we appreciate your feedback, have a great day. ”
A rep from Vitality Medical, Megan-VM, has responded:
“We're very sorry that you had an unsatisfactory experience on our website. If you'd like to provide feedback as to the specific problem please contact support@vitalitymedical.com so that we may take a further look into this. If you have any issues in the future please do not hesitate to reach out. ”