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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.63/5
Customer service:
3.41/5
Return/Replacement policy:
3.37/5

Verified
5/5

2023-03-22

Great service

"Easy ordering online and great customer service. Fast shipping. Quality products. "


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”


Verified
1/5

2023-03-22

delivery fee

"carewell doesnt charge a delivery fee. They always ship my orders for free. I will buy with them next time. or i will find the product locally."


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed with regard to shipping but appreciate your feedback. Your comments will be passed along to the team.”


Verified
5/5

2023-03-22

"always have what I need. always delivered promptly."


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
4/5

2023-03-22

Quick and easy

"Thank you that I didn’t have to create an account first! "


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. We will share this with the team!”


Verified
1/5

2023-03-22

Unhappay

"I have been trying to place an order since yesterday. but my cart would not load. "


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“We truly apologize for any website issues that may have occurred, if you ever need any assistance in the future please feel free to give us a call. ”


Verified
5/5

2023-03-22

BREATHLESS

"EASY, NO GLITCHES. EXACT REPLACEMENT FOR ONE I HAVE. "


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that you were able to find the items that you needed here, thank you for taking the time to leave a review have a wonderful day!”


Verified
3/5

2023-03-22

Paying

"Don't know why I wasn't able to use Paypal."


Rep reply posted 2023-03-23
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website. We would like to gather some more information so that we can improve the experience for the future. If you'd like to provide feedback as to the specific problem or errors showing please contact support@vitalitymedical.com.”


Verified
5/5

2023-03-22

Glad we found you

"Thanks to Vitality Medical ! You always have what we need or things for us to try! What a great resource ! "


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Julia, glad to learn your experience was a positive one and that you're always able to find the items you are needing. Hope to see you again in the near future! ”


Verified
5/5

2023-03-22

Outstanding service

"I was very happy with the sale price on nasal cannulas and the processing time was very short with excellent shipping time also. The Salter Labs soft 7 cannulas are very comfortable, pliable, and form well. I am extremely happy with Vitality Medical and the products they sell."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Thomas, We're happy to hear that you had a positive experience with your order. Thank you for your feedback. ”


Verified
4/5

2023-03-22

"price higher than average, so expect better quality, we would see.

"


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Walker, we are glad to hear you were able to find the item you were needing with us. Please let us know if you have any questions once you receive your item. Please reach out to support@vitalitymedical.com”


Verified
5/5

2023-03-22

Excited Me

"This is my first time ordering from your company. I am a little nervous but I’m trusting that I will receive my products. Considering that this order is received I do need to order more medical supplements and other medical supplies.
I’ll excited to be waiting for my order
"


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Clementine, thank you for the positive review! If you do have any questions or updates on the status of your order please reach out to support@vitalitymedical.com or (800) 397-5899 ”


Verified
4/5

2023-03-21

Shipping

"Shipping seems a little high. "


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Patricia, Thank you for the constructive criticism. Your comments will be passed along to the management team. ”


Verified
5/5

2023-03-21

Excellent, had all that I was looking for

"Had everything I was looking for and at a great price "


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Eliot, We are so happy to hear that you were able to find the items that you needed here at an affordable price, thank you for taking the time to leave a review have a wonderful day! ”


Verified
4/5

2023-03-21

Fast and easy

"Site remembered what I previously bought,"


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Ted, thank you for the positive review! Please let us know what you think we need to improve to give you a 5-star experience in the future. Please reach out to support@vitalitymedical.com. Thank you, ”


Verified
3/5

2023-03-21

Could not log on

"I have an account used months ago, but I was unable to log on. After filling in all the info and trying to change my password, the website told me "something happened" try to call us. "


Rep reply posted 2023-03-22
A rep from Vitality Medical, Megan-VM, has responded:

“Hello Sandra, we sincerely apologize for having a difficult time logging into your Vitality Medical account. We highly recommend reaching out to customer service to get this resolved. You may e-mail us a t support@vitalitymedical.com or call (800) 397-5899”