"Vitality Medical has made ordering supplies required for continuation of care simple and cost effective.
As usual, a medical office visit did not send home nearly enough dressing materials to last the full timeframe required to heal the wound as directed by the medical professional.
I was able to order additional supplies to continue the regimen created by my healthcare professional without having to mix and match "best guess" alternatives from local convenience stores.
My first order was extremely prompt and very well packaged. I got the materials I needed far faster than I expected, and the low cost made caring the best for myself a simple decision.
I only have two recommendations that would make the experience even better:
1) Please *allow me to pay more* for expedited processing and shipping
and
2) Please allow more diverse options for bulk/single purchases: to get an appropriately sized dressing I had to purchase a massive box, whereas I would have preferred a sample pack before pouring hundreds of dollars worth into just one size of item; a single purchase for that size was not available and the size smaller and larger were too disparate for my needs. "
"bought some bags and hats
price was good frt a little high"
“Really glad you had a good experience. Thanks for reviewing and sharing your thoughts. We look forward to seeing you again soon!”
"Great product, excellent service."
“Hi, we’re delighted to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again soon!”
"Prices are phenomenally competitive"
“Hello, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we hope you have a great day!”
"I tried a few times to enter the code from the email earlier that day. It was accepted but did not show in the cart every time it was accepted."
“Hi, we are very sorry to hear that your experience was less than satisfactory, we will certainly take a look into this matter and relay your concerns for future improvements. We apologize for any confusion but hope you have a great day.”
"Experience was great, thank you for your products and services "
“We’re so happy to hear you had a good experience. we look forward to serving you again, have a wonderful day!”
"Came in a timely manner. Great product."
“So glad you had a great experience. Hope to see you again in the near future!”
"I was easily able to compare items and select the best option for me. Easy to order online."
“Thanks so much for the kind words. We look forward to seeing you again soon!”
"It had no place to write in 5% off code."
“We’re sorry to hear that we weren’t able to provide you with the best experience possible. We will have our team look into this. Please watch your email for further information.”
"The 10% off MISSU promotional code didn't work "
“Hi. We apologize for not meeting your expectations but appreciate you taking the time to leave a review. Our team will look into this. Please watch your email for further information.”
"Excellent service and great product."
“Thanks so much for the kind words. Hope to see you again!”
"My son and mom needs these supplies.. one site and can order all."
“That is wonderful to hear you are able to find all the items needed here, thanks for taking time out of your day to review us. Have a great day!”
"I have been looking for a suppository aide for a while glad I came to this site"
“We appreciate the positive feedback. It means a lot. Hope you have an amazing day!”
"Very happy with inventory selection Disappointed with difficulty deleting items "
“Thank you for the review and for sharing your concerns we will relay this to the team. Hope to see you again soon!”
"I could not find where I van return an wrong order"
“Hi, we're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. We will relay this and have someone reach out to provide assistance. ”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for taking the time out of your day to leave us a review of your experience. We truly appreciate the kind and encouraging words. We are thrilled that you were able to find the items needed that work for you here and will certainly relay your feedback on these matters to the team for discussion. Thank you and have a wonderful day!”