"Ordered the condom urinary system. Bryce was extremely helpful with ordering the correct size, sending the Medicare forms and shipping the items quickly. Will use this company again."
"Fast shipping and great product. Thanks!"
“Thanks for the review and kind words. We hope to see you again soon, have a great day!”
"Easy shopping know more when rcv"
“We appreciate the review. Thanks for taking the time. Have a wonderful day! ”
"I found products very easily."
“We’re so happy to hear you had a good experience. See you next time! ”
"I had a very good experience with a help of a rep calling me to clarify my address and she helped me correct a mistake I made on the order. After researching what I needed, I knew I would order from Vitality when I was ready to order what I needed. I just order, but I know the customer service is good so I am happy to order from Vitality"
“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that our team made your experience pleasant and got you taken care of. We hope to see you again, have an amazing day!”
"Great service. Quick delivery."
“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”
"Received an email last Friday, with a promotional discount code, FS50. Your web site wouldn’t take it today. The email said the promotion was only for a limited time, but didn’t give an expiration date.
This customer is feeling gipped. "
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We do apologize but due to the coupon being sent almost a week prior the coupon had expired by the time the order was placed. We will relay your concerns to the team please watch your email for further updates. We hope you have a great day. ”
"Easy finding the products needed!"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback.”
"Ordered before and very satisfied with the quality "
“We’re so happy to hear you had a good experience. We hope to see you again soon, have an amazing day!”
"was supposed to get 5% off, but nowhere on order form to fill in save5 code."
“We're very sorry that you had an unsatisfactory experience. We value your business and would like to make this right for you. I apologize for any frustration this may have caused. Please watch your email for further updates. ”
"I can easily find all the wound care products I need for my clinic. "
“That’s wonderful to hear. Thanks so much for leaving us a review. We look forward to working with you again soon, have a wonderful day!”
"I received my product in a timely manner. I'm very satisfied with my product and it's reasonably priced. I will be reordering as needed. "
“We’re so happy to hear you had a good experience with your order. We look forward to serving you again, have an amazing day!”
"i was sent an email saying i get 20% off but when i went to check out there was no way of entering the discount code"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team and have someone reach out shortly to assist. ”
"Not at all happy with the shipping prices"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. Your comments will be passed along to the management team.”
"I think everything went pretty well now we wait on shipping."
“We appreciate the review. Thanks for taking the time. Have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Thank you for leaving us a review we are happy to hear that you are pleased, have a great day!”