"Love that there’s a website with great prices I can get the thing I need for my son when his dme isn’t providing enough! "
"I was looking for one specific product, whcih they carry. The checkout was straight forward"
“Thanks for taking time out of your day to review us. We hope to see you again soon!”
"Kept freezing up. Took 3 times to finally get my order thru. Got it in the end."
“Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We’ll use this as a learning experience as to how we can improve. If you ever need any assistance please do not hesitate to reach out to us.”
"I have not been on Vitality Medical for a few months but was so happy to return and see the item I need in stock and ready to go!"
“Hello, we appreciate the positive feedback. It means a lot. we are joyed to see you back, have a wonderful day!”
"I was a little iffy the first time using this site, but I didnt want to use amazon anymore, and i found this site. It has what I use for my mom's jtube, which sort of leaks so it requires more cleaning, this site has everything I need and I can afford it. I will always order the refills I need from here from now on. "
“Hi, we’re thrilled to get this kind of feedback, and we are so happy you were able to find the items needed here. Thank you for taking the time to review us. We look forward to seeing you again, have a wonderful day!”
"HAD A GOOD SELECTION OF PRODUCT, BUT SHIPPING FOR WHAT I PURCHASED IS HIGH I THOUGHT, WEIGHT WAS 6 OZ."
“Hi, thank you so much for the review and for sharing your feedback we will relay your concerns to our team. Hope to see you again in the future!”
"Ok so I just got 3 puppies and they pee ALL DAY pee pee pads are expensive HOWEVER I put wholesale pee pee pads and found this place and OMG THANK YOU JESUS THE STRESS THEY SAVE"
“Hi TamekaMccrae, glad to learn your experience was a positive one and that you were able to find items that work so well for you here. Hope to see you again soon!”
"I have orderswveral times without incident but my last delivery came and the package had been ripped open intentionally the contents disheveled inside. The package then was poorly tapped together. I love this company but may need to think of switching to discrete packing."
“Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback and bringing this to our attention. It’s important for us to know how we can better serve our customers and your comments will be shared with the team.”
"Received an e-mail saying Free shipping today FS35. Couldn't get free shipping on the order. "
“Hi, we appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience. We will take a look into this matter, please watch your email for further information. Hope you’ll give us another chance in the future.”
"I was given a promo code "welcome" and had other pop-up to enter my email and text to get a discount... when I placed the order, no place to enter promo code.... "
“Hi, we appreciate you taking the time to review us, despite the coupon issues, we apologize for that. We will take a look into this matter, please watch your email for further information. ”
"I have ordered from Vitality Medical several times in the past. Their website is quite user friendly making online purchases a breeze. The products ordered have always arrived in a timely manner. I have not had to contact customer service to address any issues. I highly recommend this company as a medical supplier. "
“Hi, we’re so thrilled to get this kind of feedback and to hear that you have had such a pleasant experience. Thank you for taking the time to review us. We look forward to seeing you again soon!”
"I have a feeding tube and need syringes when I'm not connected to my feeding pump. These syringes are great and have allowed me to enjoy far more mobility now that I'm able to get around and spend time away from my pump. The syringes are high quality and easy to use. "
“Hi wilsontyler, that’s wonderful to hear, we are so happy you were able to find an item that works so well for your needs. Thanks so much for leaving us a review. Have a wonderful day!”
"was fast easy and no stress with a broken Ankle easy is appreciated "
“Really glad you had a positive experience. Thanks for reviewing. We hope you heal fast and have a wonderful day!”
"I was able to order what I wanted within a few minutes and check out."
“We appreciate the review. Thanks for taking the time. We hope to see you soon!”
"There weren't any instructions enclosed about how to return the item, if necessary. Having the written instructions would have be very helpful and time saving for me. I am now waiting for my refund."
“We are very sorry to hear that your experience was less than satisfactory. Your feedback has been relayed to our team.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks so much for the kind words, we are so thrilled to hear that you are able to get the items needed here. Hope you have an amazing day!”