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Product & services pricing
3.73/5
Chance of future purchase:
3.69/5
Shipping & packaging:
3.62/5
Customer service:
3.40/5
Return/Replacement policy:
3.35/5

Verified
5/5

2022-10-31

Excellent

"Always my go to for medical supplies"


Rep reply posted 2022-11-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, that’s wonderful to hear. Thanks so much for leaving us a review. Have a wonderful day!”


Verified
5/5

2022-10-31

Great!

"I was simply satisfied with the transaction!"


Rep reply posted 2022-11-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we are so happy to hear that you are a satisfied customer. Thank you for your business and positive review, have a great day!”


Verified
5/5

2022-10-30

Easy to use

"Good price easy to use web site "


Rep reply posted 2022-11-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we're so happy that you had a positive experience with our website and that you are pleased with our prices. Thank you for your business and for taking the time to leave a review, we hope you have an amazing day!”


Verified
2/5

2022-10-30

Terrible product, new and fell apart with threads hanging everywhere on these socks!

"Will not buy your inferior socks again!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2022-11-03
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we're sorry that you were disappointed with the product you received. We appreciate your feedback and we will take a look into this situation your comments will be shared with the rest of the team.”


Verified
2/5

2022-10-30

No discount code option

"I received e-mail providing 5% off and code for that discount. However no "discount code" option provided during check out and payment process. I'd say it's pretty much false advertising if you have a coupon and no way to apply that for a discount."


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate your feedback but are sorry to hear your experience wasn’t great in order to apply a coupon that box can be found on the view/edit cart page where it states "Have a promo code?". Please watch your email for further updates.”


Verified
5/5

2022-10-30

STABILIZER

"Need to see if order is correct and delivered as promised"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thanks for the great review, we look forward to hearing from you again. Have a wonderful day!”


Verified
5/5

2022-10-30

Easy website, everything I needed, best prices.

"Easy website, everything I needed. "


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we're so happy that you had a positive experience with our website. Thank you for your business and kind words, have an amazing day!”


Verified
5/5

2022-10-30

"web site was easy to follow and to understand. It was also not difficult to make any changes."


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review and are so happy to hear that. Thanks for taking the time. We hope to serve you again soon!”


Verified
1/5

2022-10-30

Unresponsive

"You can’t actually contact anyone just a call center
I havea problem but was never contacted
DO NOT USE THIS COMPANY
"

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, we're very sorry that you were disappointed with the product you received, but thank you for bringing this to our attention. Our team will look into this please watch your email for any further information. ”


Verified
5/5

2022-10-30

Med Whiz

"These people are well organized and very efficient!"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hi, thank you so much for the review and kind words. Hope to see you again in the near future!”


Verified
3/5

2022-10-30

Good prices - bad chipping cost

"I like this vendor and use their products frequently but you shipping charges are obscene.

I will likely not use your site again. .
"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We will share this with the rest of the team.”


Verified
5/5

2022-10-29

very easy to purchase

"quick and easy with manuals makes everything quick"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. Have a great day!”


Verified
5/5

2022-10-29

nice products

"have ordered for years and always good and fast thanks"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you have had a good experience. Thank you for your business all this time and for taking the time out of your day to leave a review, hope you have an amazing day!”


Verified
5/5

2022-10-29

My Grandson

"I a.m. always happy with orders."


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience, we love to hear that. Thanks for reviewing. We look forward to serving you again soon!”


Verified
5/5

2022-10-29

Fast Purchase ! Easy Website to use!

"Reasonably priced products.
Thank You!
"


Rep reply posted 2022-11-02
A rep from Vitality Medical, Megan-VM, has responded:

“Hello, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have an amazing day!”