"Very easy, appreciate the service but hope it is shiped in good condition. Last order was not."
"I have bought products several times from this company. I plan to return in the future"
“We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!”
"Loooove the ointment cream!!! Keeps my hand looking young at 56 yrs old :)"
“Glad to learn your experience was such a positive one. See you next time!”
"I thought I was ordering from Amazon until the actual check out. When it showed me the shipping charge choices, it was then I realized I had been switched to a different site. Unlucky for me because Amazon didn’t have the right size dressing cover that I needed. Very appreciative you had the needed size, but disappointed in the automatic switching of vendors!!"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be and apologize for any confusion as we do not know how that would be possible due to Vitality Medical and Amazon being separate companies unable to transfer information between the two, but we are happy to hear you were able to find the item needed here. We will relay this concern to our IT team to make them aware of the situation, if you have any other questions or concerns please don't hesitate to give us a call. Thank you for your business and have a great day.”
"We shall see. This is our first order."
“Thanks for taking time out of your day to review us. Hope you have an amazing day!”
"It did not allow me to delete an item from cart so ended up buying!!"
“Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback. To remove or edit an item that can be found on the view/edit cart page in which each item will have a small trash can icon to remove completely or a quantity button to adjust the amount. If you need any assistance in the future please feel free to just give us a call.”
"difficult to add to favorite / saved list......"
“Hi, we wish your experience could have been better, but appreciate you taking the time to share your feedback, we will relay your concerns to our team. ”
"Very delighted.. thorough in confirming information. "
“Hi, thank you so much for the review, that is great to hear. Have a great day!”
"The web site was clear, and I received exactly as advertised.
I will use them again."
“Glad to learn your experience was a positive one. Hope to see you again in the near future!”
"Vitality Medical is a new provider for us. We needed adult elongated oxygen masks for our hyperbaric business. Our last provider slipped us some short ones that were slightly larger than pediatric. I tried a shipment of 10 from Vitality, loved them and just received my next order of 50 today. Awesome service and products. Thank you!
Good Health Hyperbarics
Beaverton, OR"
“Hi, we’re thrilled to get this kind of feedback and we are so happy to hear you were able to find items that work for you here. Thank you for taking the time to review us. We will share this with the team, have a wonderful day!”
"Very good price. Cheapest that I’ve found. Bought them in boxes of 50 before but the price of 250 equals $ .15 ea. Super buy I’ll be ordering more. Love the Free shipping. "
“So glad you had a great experience, thank you for the kind words. We look forward to seeing you again!”
"Will use again without hesitation "
“So glad you had a great experience. We look forward to seeing you again soon!”
"I expected free shipping on my order of over $35 and did not get. Bad misleading promotion."
“Thank you for letting us know, and we apologize for the experience you had. In order to obtain free shipping the method must be switched from the auto-generated 5-10 days to the discounted 7-10 days option. We will take a look into this matter and relay your concerns, please watch your email for further information.”
"Didn’t get my 10% Discount. Please add it to my order."
“We appreciate the review. Thanks for taking the time, we will relay this to the team to look into, please watch your email for further information. Hope to see you again in the near future!”
"Not applicable but shipping is expensive "
“Thanks for the great review and we are sorry to hear that the shipping prices had not met expectations. We still hope to work with you again, we hope you have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi, thank you so much for the review and for sharing your feedback we are sorry to hear that the last shipment was less than satisfactory we will make sure to relay your concerns. We look forward to seeing you again soon!”