"Good items offered. Thank you!!"
"did not allow me to enter my discount code "
“Thank you for letting us know, and we apologize for the experience you had but we are happy to see that was able to be applied to the later order. We will relay this situation to our team to make improvements.”
"Everytime the process and delivery gets done quicker"
“So glad you had a great experience. Hope to see you again soon!”
"It is always easy to shop at Vitality Medical. It is so appreciated!"
“Hi KBenn, that’s wonderful to hear. Thanks so much for the kind words and for leaving us a review. Hope you have an amazing day!”
"On my previous order the flutter was not what expected it appeared on site that all flutters listed came apart for cleaning so now ordering another for ny husband as the first one does not dry inside fast enough inside post cleaning per instructions"
“Hi, thanks for reviewing and sharing your feedback, we are sorry to hear that the item had not met expectations. If you have questions in the future please do not hesitate to reach out to us and we will try to help with anything that we can.”
"Excellent service & fast delivery. We were very pleased."
“Thanks so much for the kind words, we are thrilled to hear that you are pleased. We look forward to seeing you again!”
"First my order was lost, then I received a very small portion of my order. It took almost a month to receive all of my items. "
“We’re sorry to hear about your experience with the mis-shipment process, but the feedback is appreciated. Hope you’ll give us another chance in the future.”
"Always what I need. Love the nebulizers and supplies. Need to get in stock my filters tho lol"
“Thanks for the review, hopefully, we get those items in, and hope you have an amazing day!”
"Great prices and fast delivery"
“Glad to learn your experience was a positive one. See you next time!”
"I ordered bulb syringes and the picture posted on order was a thumb syringe."
“Thanks for taking time out of your day to review us and bringing this to our attention, we will relay this issue to our marketing team to get updated. Have a wonderful day. ”
"Did not know if order was received."
“Thank you for the feedback. We will take a look into this situation to further investigate and have someone reach out shortly to assist.”
"Have not received order, it been almost 2 months and i get emails changing the shipment date"
“Hi, we sincerely apologize for the experience you had but thank you for bringing this to our attention. Your feedback has been relayed to our team to further look into this situation.”
"We are tax exempt, but could not place an order that way."
“Thanks for reviewing us. Your feedback is appreciated, in order to obtain tax exemption those forms must be sent to ap@vitalitymedical.com and they will register the account as tax-exempt for the order and future orders placed. Please do not hesitate to give us a call if you have any questions or concerns.”
"Great price, and easy checkout!"
“So glad you had a great experience. We look forward to seeing you again soon!”
"Would love free shipping over certain bought amount but otherwise easy to order and find items!"
“Hi, that’s wonderful to hear. Thanks so much for leaving us a review and sharing your feedback we will relay this to the team. Have a great day!”
A rep from Vitality Medical, Megan-VM, has responded:
“We appreciate the review. Thanks for taking the time. We look forward to serving you again soon!”