"Most companied no cost for shipping"
"Would not honor 10% off despite my rteceiving an email several days ago reminding me"
“We appreciate you taking the time to review us, despite the fact that we weren’t able to provide the best experience and apologize for any coupon issues. We’ll look into this, please watch your email for updates.”
"Easy and in stock, quick delivery"
“Thank you so much for the review, we're joyed to hear that. Have a great day!”
"to administer antibiotic to cats nose this should be easier than any other"
“So glad you had a great experience. We hope to see you again, have a wonderful day!”
"Site kept jumping around, making it difficult to complete order; otherwise no other issues"
“Thank you for the feedback. We’re sorry your experience wasn’t the best it could be. We’ll use this as a learning experience as to how we can improve, we hope you have a great day!”
"It was hard to find but easy to order "
“Thanks for taking time out of your day to review us. Hope you have an amazing day!”
"Vitality had everything I was looking for. I was also given shipping options which was very important. I will continue to purchase my supplies from Vitality, it was a great experience :)!"
“We're joyed to hear you found the items needed here and appreciate the positive feedback it means a lot. Hope to see you again in the near future!”
"By far the lowest price around. Website easy to use."
“Hello, we are happy to hear that you are pleased with our prices and website Thank you for your business and your positive review, have a great day!”
"I wanted a pair of wheels on the back of my walker instead of dragging tennis balls along the pavement and the ones I found at Vitality Medical were perfect. Fast shipping as well."
“We're so happy to hear that you were able to find the items you were needing here. We look forward to serving you again soon!”
"We have been looking for arm pads for our Mother’s walker and haven’t been able to get them even from the company that makes it. So glad you have them!! "
“Glad to learn your experience was a positive one, we're so happy to hear that you were able to find the items you were needing here. We look forward to serving you again!”
"Great product. Arrived very promptly. Shipping cost a bit steep, especially considering it could fit in an envelope. "
“We appreciate the feedback it means a lot. We will relay your concerns. Hope to see you again soon!”
"Happy and satisfied. Was exactly what I ordered "
“We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!”
"Easy to find what I was looking for and get it ordered"
“We’re so happy to hear you had a good experience. Hope to see you again in the near future!”
"The wrong size was sent. Numerous emails and pictures with them saying I was wrong and they won’t refund $ or send the right product. They are thieves. "
“We're very sorry that you were disappointed with the product you received. ”
"A little difficult to navigate"
“We apologize that it had not met expectations, we will relay your feedback for future improvements.”
A rep from Vitality Medical, Megan-VM, has responded:
“Thanks for your feedback. We’re sorry to hear we disappointed you. Your feedback has been relayed to our team.”