"Never had any trouble ordering "
"Put in the code for free shipping. The code was applied, but I still had shipping charges until I found the box to check for free shipping. If you put a code in, it should automatically provide free shipping without having to check a box to request free shipping."
“Thanks for your feedback. We’re sorry to hear we disappointed you on this matter. Your comments will be shared with the rest of the team.”
"everything is great, just way too much packaging"
“Thank you for the review and for sharing your feedback we will relay your concerns. We hope to see you again soon!”
"Very satisfied with the ordering experience. Also this company unlike many has a great customer service! Thank you and please keep up the great job while still keeping your product reasonably priced . "
“Hello, we are so happy to hear that you've had good experience and we appreciate your positive feedback. We take pride in serving our customers and hope to see you again soon!”
"????why didn't I GET FREE SHIPPING .....Over $ 50"
“We apologize for any confusion the 10% coupon that was used provided a larger discount than the shipping code and unfortunately, only one discount is applicable per order. Hope you’ll give us another chance in the future.”
"Ordered supplies for an Unna boot. Received my items quickly and was very happy with selection and price. Placed my second order just now. "
“Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!”
"i’ll have a more accurate review if my item shows up in the 1 to 2 days rush shipping that I paid for.
if that happens I will put an excellent review but for now I don’t have enough information. "
“Thanks for the review. We hope to see you again soon!”
"If you spend over $400 dollars you should get FREE SHIPPING!!!!"
“So sorry to hear you had a disappointing experience and we had not met your expectations, your concerns will be relayed. Hope you’ll give us another chance in the future.”
"Easy to see pictures, good pricing"
“Hello, we are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, have an amazing day!”
"Large selection of medical items at reasonable prices. "
“Hi, we're so happy that you are pleased with our prices and selection. Thank you for your business and great review we hope you have a wonderful day!”
"Looking for a particular style of "glow" cane, I found the exact one on Vitality Medical, plus by the same maker as my walker. Bravo!"
“Really glad you had a positive experience and found the item you were looking for. Thanks for reviewing. Hope to see you again soon!”
" The whole process was so easy and very quick."
“We're glad it was such a smooth process and appreciate the review. Thanks for taking the time. See you soon!”
"Good quality oroduct, easy to order "
“Thanks for taking time out of your day to review us, were joyed to hear you are pleased with the product. See you next time!”
"Great product delivered when promised "
“We’re so happy to hear you had a good experience. Have a great day!”
"I’am so glad you have this product available, my mother has an area on her leg, from a previous injury, although she recovered, since her skin is so thin at 97, her skin came off, my niece who is a nurse, and did wound care, she suggested this product. Thank you"
“Really glad you had a positive experience, we're so happy to hear you were able to find an item here that works so well for her needs. Thanks for the review and kind words have a wonderful day!”
A rep from Vitality Medical, Megan-VM, has responded:
“That is great to hear thanks for your review, we hope to see you again, have a great day.”