"I was having difficulty finding wound care supplies on other internet sites but after looking for specific wound cleansing solution which you have available for purchase I was able to purchase what I was looking for and found your site very helpful for purchasing other needed wound care supplies. Thanks very much for your great site."
"exceptionally pleased with products and service"
“We're happy to hear that you had a positive experience with your order. Thank you for your feedback and great review!”
"My first order was a success! Thank you!"
“Thank you for your business and the great review. We look forward to serving you again soon!”
"Some of the items are more difficult to find and they had them to me in a few days. I will be using them again!"
“We apologize for that but thanks so much for the kind words. We look forward to seeing you again!”
"I was unaware my order needed a prescription. The company never contacted me to let me know this until I reached out to them nearly 3 weeks later. I understand it is needed but if you saw a order needed a prescription you should contact the customer. They were kind in can't and did refund my money. "
“We’re very sorry that that was your experience with us, for future reference any RX-required item the logo is listed toward the top of the page, and unfortunately, there was also no phone number placed on the order to be able to reach out. We apologize for any confusion but hope you have a great day.”
"I searched and listed what I needed right away"
“Thanks for the review, we're happy to hear that. Hope to see you again soon!”
"Problem address put in correct had to do several different maneuvers to get working properly at checkout. "
“We truly apologize for any website issues that occurred but appreciate you bringing this to our attention. If you ever need any assistance in the future please do not hesitate to reach out, we hope you have a great day.”
"Easy order, price is right, shipping high"
“Thanks for taking time out of your day to review us and for sharing your feedback. We hope to see you again!”
"Haven't received the pillows yet, but I have a good feeling these pillows are just what a family member of mine need at the nursing home. These pillows are wipeable and keep out incontinence of urine and stool. The nursing home never has enough pillows for the residents. And all their pillows are not water proof. Gonna make sure I label her new pillows with her name on them. "
“We are joyed to hear you were able to find an item here that would work, we look forward to hearing from you again. Thank you for the great review, have a wonderful day!”
"Easy to maneuver through checkout"
“We're so happy that you had a positive experience with our website. Thank you for your business and feedback have a great day!”
"A-1, excellent service, product in stock"
“Thank you for the review, we are so happy to hear that. We look forward to seeing you again soon!”
"Cost went up 10$ ???why did the cost go up so much?"
“We apologize for any frustration on the price increase but unfortunately, that is determined by suppliers, if they raise costs on a product we must then do the same. ”
"I found what I needed, but after adding one item to my cart, I couldn't easily return to shopping to add another item. At checkout, I could not enter my payment information and had to use an alternate option. Finally, signing up for a discount code did not work prior to checkout."
“We are very sorry we did not meet your expectations and apologize for any website issues but appreciate you bringing this to our attention. We will relay your concerns to the IT team to take a look into.”
"It took virtually no time to find my product and place order. Love it."
“So glad you had a good experience, we are happy to hear that. Have a wonderful day!”
"I have ordered several times and have been satisfied every time with service and products"
“We’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to seeing you again!”
A rep from Vitality Medical, Megan-VM, has responded:
“Hi, we're so happy that you had a positive experience with our website and that you were able to find the items that you needed here. Thank you for your business, have an amazing day!”