"My order came in a timely manner and I will be ordering again soon."
"Almost mistakenly did the automatic reorder.. be careful what you click on. We are preppers so being able to order small amounts was nice."
“Thank you for taking the time to leave us a review we appreciate your feedback, we will relay this to our team to review. ”
"Great ease of ordering, delivery in the past has been quick with no damage to the products.
The products have always been good quality items at a fair price. Always offering a code for discounts, which I greatly appreciate.
THANK YOU!"
“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”
"I've ordered my pads from several different suppliers over the last 20 years, but Vitality has the cheapest prices anywhere and they offer FREE auto-ship which is a life saver!
I highly recommend this company!"
“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review, we look forward to serving you again soon!”
"Glad to know this particular product is still available."
“We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”
"Ease of ordering, shipping fee was reasonable for item I ordered. Now just need to see the item being delivered in a timely way and if so, I'll stick with the 5 stars! :-) "
“Really glad you had a positive experience sp far. Thanks for reviewing. We look forward to serving you again soon!”
"Experience was ok, a little time consuming"
“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any issues in the future please do not hesitate to give us a call.”
"After a purchase, I was bombarded with adds on my phone and computer. Nothing but spam. I am very disappointed in Vitality Medical for pursuing this terrible practice of advertising."
“We're very sorry that you had an unsatisfactory experience on our website but appreciate your feedback, we will relay this to our team to further look into for future instances. ”
"The product was readily available and easy to order, and will be delivered soon. "
“That is wonderful to hear, thank you for your business and for leaving us a review. We look forward to working with you again, have an amazing day!”
"They were and did everything promised."
“That’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!”
"desired product was easy to fiind, odering wa fast."
“Hello, we are happy to hear that it was easy to find the item you were looking for on our site, thank you for leaving a review, have an amazing day!”
"It was sometimes hard to see where on the screen to enter the requested information. The final screen was rejected the first time, but accepted without change the second time."
“We're very sorry that you had an unsatisfactory experience on our website but appreciate your feedback, we will relay this to our team to further look into for future instances. ”
"Easy to order a senior walker online with the promise of quick delivery. Thank you!"
“Were very happy to hear that the ordering process was easy and that you can get the items you needed in a timely manner, thank you for taking the time to leave a review.”
"Pleased with easy to find medical aids. Clear website. Fast experience. Wish shipping was cheaper."
“We're happy to hear that you had a positive experience with our website but are sorry that you are disappointed concerning shipping. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”
"placed an order and paid allmost $300 on Jan 9th . Still have nothing to show for it . where is this concern you claim to have for your customers ? Love to hear from you ."
“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and would like to make this right for you. It looks like our customer support is already processing a return for you and mailed the label on 01/24. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is resolved.”
A rep from Vitality Medical, Megan-VM, has responded:
“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”