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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
5/5

2024-02-05

"very good experience the system online is very easy and accurate to facilitate the purchase on time."


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are happy to hear that you were all around pleased with everything. We look forward to seeing you again!”


Verified
5/5

2024-02-05

Medical equipment

"Great product priced right fast delivery I'll definitely be a return customer "

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Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-02-05

I think the price is very reasonable.

"It was easy to place the order."


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Were very happy to hear that the ordering process was easy and that you were able to get the items you needed, thank you for taking the time to leave a review.”


Verified
5/5

2024-02-05

CuzBob said it went great.

"First time setting up the account. Was fast and easy after I got under way."


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
4/5

2024-02-05

"Waiting for confirmation number"


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We will request that be resent, if you have any issues in the future please do not hesitate to give us a call.”


Verified
5/5

2024-02-05

Quality, price, service all great

"Have ordered from Vitality Medical in the past and they have not disappointed yet. Hope they never do. Rely on this for my husbands medical needs. Thank you Vitality"


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
5/5

2024-02-05

Medical and me

"I've ordered through Vitality Medical numerous times, always received what I ordered "


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have a positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
5/5

2024-02-05

Prompt delivery

"Appreciated the speed those side rails got to me."


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day!”


Verified
5/5

2023-11-29

Just what I needed and at a good price

"Delivery was very timely and the product was as expected "


Rep reply posted 2023-11-30
A rep from Vitality Medical, Megan-VM, has responded:

“We are pleased to hear you received your order in a timely manner. Thanks for the review. We hope you enjoy the rest of your day! ”


Verified
5/5

2024-02-05

Great work!

"Easy to find all of the types of wheelchairs on one page, to compare. "


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We’re so happy to hear you had a good experience. We look forward to serving you again soon!”


Verified
5/5

2024-02-04

Customer service “shot on.”

"Easy to use web page. Ordering is easy. Thanks you. "


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”


Verified
5/5

2024-02-04

Easy and fast

"Very nice website easy to navigate and checkout "


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-02-04

It was VERY easy to re-order my husband's supplies.

"I'm glad I didn't have to hunt all over just to buy the same item."


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
4/5

2024-02-04

Best deal out there

"Can’t find boost anywhere under 30…got 24 for $25!!!"


Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
1/5

2024-02-04

Can’t return a damaged item

"Need a prepaid shipping label "

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Rep reply posted 2024-02-05
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you were disappointed with the product you received. We appreciate your feedback and it looks like our customer support is already processing a return for you. If you don't hear back in a timely manner please also feel free to reach out to returns@vitalitymedical.com and we will make sure this is addressed.”