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Verified
5/5

2019-12-04

Excellent Customer Service

"Julian was very polite, answered all my questions and provided me with great customer service. At the end of our discussion Julian processed an order for me and confirmed that I had received all the emails forwarded by Vivid Seats. Thank you, Julian for all your help today. My daughter is going to be so happy when she opens her Christmas gift and finds out she has great seats to see Blake Shelton!"

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Verified
5/5

2019-12-04

Great job!

"Brady was awesome! Answered all my questions took excellent care of me!"

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Verified
5/5

2019-12-04

1st time buyer

"Brady was extremely helpful. This was my first purchase with Vivid and I was apprehensive. I was having trouble with online buying and he was great! He was very thorough in his answers to my questions. He did an excellent job!3128 "

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Verified
5/5

2019-12-04

excellent service

"Natalia was very clear and helpful with my experience and she answered all of my questions. the transaction was quick and flawless. She was great!"

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Verified
5/5

2019-12-04

Excellent

"Friendly experience, representative was able to relate to me and help me out regarding any questions ordering tickets. "

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Verified
5/5

2019-12-03

Excellent Service

"Great Experience, Helped find the best seats
"

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Verified
5/5

2019-12-03

Assistance with buying tickets from abroad

"Julian was very helpful and managed to get me through the buying process"

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Verified
5/5

2019-12-03

Brady is great!

"What a class act- will definitely reach out to Brady when in need of tickets agin. Thank you!"

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Verified
5/5

2019-12-03

Purchasing Muliple Tickets Groups

"Mark J. was my contact. I called because I needed to purchase 17 tickets to an event that had only groups of 4 or 2 left. Mark worked patiently with me to find all the tickets I needed in the same section and for the best price. He made the process so much easier for me and I think he enjoyed the challenge of doing it. "

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Verified
5/5

2019-12-03

Great customer service!

"Quick, efficient and helpful! "


Verified
5/5

2019-12-03

First time buyer

"It was great help me find the best seats with the money I was willing to spend
"


Verified
5/5

2019-12-03

Derrick_Shears

"Very professional! Great experience!"

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Verified
5/5

2019-12-03

Concert Tickets

"Brady was incredibly helpful. He made sure I got the best deal and even waited on hold while I consulted with the people attending the event with me. I have never spoken with a sales representative that was so thorough and polite before. It was a true please and I will definitely be contacting him again for more tickets! "

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Verified
5/5

2019-12-03

Excellent service!

"I had an online ticketing issue that Mark J. was able to solve quickly and easily. He was very knowledgeable and friendly. I will continue to use Vivid Seats for all my entertainment needs. Toni K."

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Verified
5/5

2019-12-02

Excellent Service

"This was easy. I called, the representative listened and then acted promptly. He got the information he needed to complete the ticket purchase and within just a few minutes I was all set. He was a good listener and easy to work with. I have a sneaking suspicion that the company's training program is top notch. How simple life might become if all service reps were as capable and professional as yours."

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