"I was having much difficulty attempting to buy concert tickets. Spoke with John Q., he was understanding my issues & did in fact help me (I had online issues). Then I ran into issues locating my card, I asked John to hold my purchase, & could he call me back in 15 mins., which he did. His patience & efforts to help me complete my purchase were exemplary! Thank you John Q. ! "
"Representative was very helpful and kind. She was awesome! "
"I was having problems on line so I called the number listed for support. I spoke with Mark who was very friendly, has great customer service skills, patient and a professional. Not only did he help me get the tickets I was looking for, he got me a better price and location
"
"I called for a question about ordering tickets online, and Mark told me he could same me some money if i ordered the tickets over the phone with him. He saved me $32 - not a huge discount, but every little bit helps, and he was super friendly! Will definitely call to purchase tickets from now on."
"Everyone was very courteous and helpful. "
"Best customer service I’ve ever received over the phone"
"It was fast and easy. Brady was great!"
"Julian was very helpful, made the sale and understood a problem. "
"While ordering concert tickets, the website stopped responding. I called the help desk number and explained my problem. In less time that it is taking to write this review (!!!) my tickets were on the way. Thank you Julian! "
"I worked with Brady on today and my he was extremely helpful. Brady was very attentive to my needs. I was able to purchase tickets and get what I needed within my budget. Very professional. I will reach out to him for future purchases."
"John was very helpful in finding me the best seats in my budget. I’ve always had great customer service with Vividseats and recommend them highly!
"
"I was a bit nervous about calling customer service and them telling me what I wanted to hear. I have never bought resale tickets and Nick answered all my questions throughly and honestly! Highly recommend Nick if you have any questions about your purchase! "
"Natalia P. Help me find tickets to my first Alabama football game. I like that she return my phone call on a later date to purchase the tickets great customer services. I will be calling back to purchase more tickets to different events with my favorite sales agents Natalia P."
"Very good service, gave me many options to chose and the best price tickets. Also I had problems ordering online and I was worried because most purchase are only made online but I was able to purchase my tickets on the phone. Made things a lot easier."
"I was having difficulty ordering tickets because I am not familiar with the venue. I started a chat with Natalia, and then she called me and helped me find the seats that were right for me. She was also able to help me be sure that I will receive my tickets before I travel, and help me get a discount!! I really appreciated her help and will be using VIvid again for tickets."