"I spoke to Mike on the phone and he was GREAT! He helped me get my tickets more efficiently and was very supportive!! If all of your folks are as helpful, professional and friendly your company will be a winner!!"
"promo code wasn't working I called in and spoke to George. He fixed the issue fast and got me great seats!"
"Great to be able to speak directly with a live person! Was able to quickly compare few prices, and even look at what similar tickets would cost for the next night performance so that I had great confidence in my final selection."
"Natalia, the Vivid Seats customer service rep was very patient and informative. She was able to solve a problem I was having using a discount for a purchase. In a matter of minutes, I had my tickets paid for and emailed to me, thanks to her!"
"Joseph was super helpful and looked up a discount that I saw on an email and applied it.
Thank you so much"
"I spoke with customer service/ chat regarding an issue I was having selling my tickets. They were rude, and not useful at all. I work in customer support, if I spoke that way to my customers I would not have a job. I advised them to place more information on their site and they said they wont. Overall experience was not worth it to try and sell the tickets I no longer needed. Wont buy from them again.
"
"I was searching for tickets for a NFL game and I had the pleasure of speaking with representative Julian. He was very pleasant to speak with, he went above and beyond to accommodate my request. Julian also was able to search the section that we wanted to be seated in and found even better tickets with a discount!! I will always from now on book with Vivid they are the BEST!!!!!!"
"Julian helped me get the 10% discount that was sent to me in an email but not given at checkout. His customer service was excellent"
"Julian was so helpful and made ordering tickets a breeze!"
"Spoke with Julian who was very professional and helped me get exactly what I wanted. Was very responsive with all my questions and all the help I needed. Any future interactions I have with vivid seats I plan on going through him."
"Had very good service and very helpful representative
Lucas l"
"Chris was very helpful and professional.
10/10 If I ever need tickets again will call Chris."
"Julian was super helpful in finding seats that will be perfect for a game with customers!"
"Excellent service by Jonathan Quarles. Helped correct an issue with a discount code not working online."
"Called vivid seats and spoke with Connor and was thoroughly impressed with his willingness to help me and answer all my questions. After our conversation I felt more confident on purchasing the tickets and everything happened just as he said it would. Great job Connor! Thank you, Steven"