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Verified
5/5

2019-10-01

Excellent

"Great customer service. I was help beyond my service."

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Verified
4/5

2019-10-01

good

"Chris was a Big help but before I got him I was bounced around a lot and left on hold. My previous order had been canceled and chris helped to fix it. "

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Verified
5/5

2019-09-30

Great

"fast, easy, friendly, all goos"

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Verified
5/5

2019-09-30

Great Service

"It's so nice nowadays to actually speak with an actual person. Natalia was that person for me today - she was so helpful and courteous. A little blessing to make your day."

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Verified
5/5

2019-09-30

Quick, easy, and professional

"Good stuff No problems by any means "


Verified
5/5

2019-09-30

Monique was Great

"Needed help to get a discount applied and Monique was able to work with me through online chat and complete the order over the phone. She was fast and clear. The experience was great."


Verified
5/5

2019-09-30

Pedro was amazing

"It was the first time using Vivid Seats and Pedro was very helpful, courteous and kind. "


Verified
5/5

2019-09-30

Seating

"I was looking for seats close to the stadium but all the websites had the parking at $80 I was glad to talk to Arthur at your website he gave me the spot I wanted at a fraction of what I expected to pay. Thank you. My Dad and I are going to the first game together since 1970"


Verified
5/5

2019-09-30

Dude was helpful

"Guy knew his **** and didn’t wast my time. Give the dude a raise"

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Verified
5/5

2019-09-29

Kyle Theil

"What a great experience through purchasing tickets through Kyle he was amazing with his hospitality as well as his customer service. I will always buy through him for the future. "

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Verified
5/5

2019-09-29

Awesome Service

"Was provided great service, and provided great rates."

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Verified
5/5

2019-09-29

"Monique was very helpful at giving me discounted ticket price, which I couldn't get online. It was fast and easy."

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Verified
5/5

2019-09-29

Excellent Service

"Brady at ext:2570. Helped me find the seats i was looking for and explained how/when i would receive the resale tickets. I will be calling him directly next time im looking for tickets"

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Verified
5/5

2019-09-28

Brady

"....Great attitude , knowledgeable , friendly ,quick to get me lined up with my ticket purchases as I had difficulty doing it on line...look forward to receiving my tickets and attending the concert , thank you very much...jb"


Verified
5/5

2019-09-28

Nick was aweeesome!

"I first reached out via Live Chat. Nick was able to answer all of my questions/concerns regarding my order. He then stayed on line for about 3 min while I was talking to my friends about the order whether we're going or not. Soon after I told him that we're going to buy tickets for a game he instantly replied me that he was going to call me to place order over the phone (they don't place order via Live Chat which I really liked it). He walked me though the terms and conditions, he took my consent for the order, and finally reviewed the final order details before placing it. I was really impressed with Vivid Seats customer service system and how Nick was able to walk me through the entire process. 5 "

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