"Great customer service. I was help beyond my service."
"Chris was a Big help but before I got him I was bounced around a lot and left on hold. My previous order had been canceled and chris helped to fix it. "
"fast, easy, friendly, all goos"
"It's so nice nowadays to actually speak with an actual person. Natalia was that person for me today - she was so helpful and courteous. A little blessing to make your day."
"Good stuff No problems by any means "
"Needed help to get a discount applied and Monique was able to work with me through online chat and complete the order over the phone. She was fast and clear. The experience was great."
"It was the first time using Vivid Seats and Pedro was very helpful, courteous and kind. "
"I was looking for seats close to the stadium but all the websites had the parking at $80 I was glad to talk to Arthur at your website he gave me the spot I wanted at a fraction of what I expected to pay. Thank you. My Dad and I are going to the first game together since 1970"
"Guy knew his **** and didn’t wast my time. Give the dude a raise"
"What a great experience through purchasing tickets through Kyle he was amazing with his hospitality as well as his customer service. I will always buy through him for the future. "
"Was provided great service, and provided great rates."
"Monique was very helpful at giving me discounted ticket price, which I couldn't get online. It was fast and easy."
"Brady at ext:2570. Helped me find the seats i was looking for and explained how/when i would receive the resale tickets. I will be calling him directly next time im looking for tickets"
"....Great attitude , knowledgeable , friendly ,quick to get me lined up with my ticket purchases as I had difficulty doing it on line...look forward to receiving my tickets and attending the concert , thank you very much...jb"
"I first reached out via Live Chat. Nick was able to answer all of my questions/concerns regarding my order. He then stayed on line for about 3 min while I was talking to my friends about the order whether we're going or not. Soon after I told him that we're going to buy tickets for a game he instantly replied me that he was going to call me to place order over the phone (they don't place order via Live Chat which I really liked it). He walked me though the terms and conditions, he took my consent for the order, and finally reviewed the final order details before placing it. I was really impressed with Vivid Seats customer service system and how Nick was able to walk me through the entire process. 5 "