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Verified
5/5

2019-07-11

Best rep ever

"Our rep Julian was amazing! He went above and beyond to get us the tickets we needed. He was clear, friendly, and wonderfully helpful!"

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Verified
5/5

2019-07-11

Great Customer Service

"Monique was fantastic when I called yesterday to get tickets for a Notre Dame game. I always use Vivid Seats as they have lower service fees than the competition. "

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Verified
5/5

2019-07-10

Fast and easy

"I spoke with Chris B. and he was very nice and gave me all the information I was looking for. Definitely helped me out and gave me an awesome experience. I have never called anywhere and have the call be so fast and precise. He made sure exactly what I was looking for and double checked that he had the correct information. "

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Verified
5/5

2019-07-10

Decter R.

"Dexter was awsome!! He was very helpful and knowledgeable in the purchase of my tickets. I will be a repeat customer."

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Verified
5/5

2019-07-10

Patience

"I spoke to Monique twice today, trying to find tickets that were affordable, perfect location, and enough for the seven of us. She was patient and understanding when I needed time to figure it out. Even gave us a discount , which is amazing. Always use vivid seats for out concert and sports tickets. Couldn't be happier. Great customer service."


Verified
5/5

2019-07-10

Tyler did a great job!

"Tyler did great job finding Rolling Stones pit tickets at great price, very helpful! Will be again for future concerts and shows.
"

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Verified
5/5

2019-07-10

Thank you Connor!

"We were purchasing 4 tickets online to the Willie Nelson/Alison Krauss at John Paul Jones Arena in Charlottesville, and we couldn't determine if the tickets were together. So, we called the helpline and spoke with Connor who confirmed that the tickets were together. So, rather than finish the order online, Connor placed the order for us. He was extremely helpful and pleasant to speak when speaking with him. "


Verified
5/5

2019-07-10

Excellent Service

"Called Vivid as I was experiencing a problem ordering the tickets I wanted. Spoke with Laura N. who helped me order the tickets I wanted. She also explained to me why I was having a problem with my order for future reference. Very impressed with prompt professional service. Based on my experience with Laura, I will definitely use Vivid for future ticket purchases. Thanks again!!"


Verified
5/5

2019-07-10

Alexis

"Alexis was wonderful helping me find the best seat selection"

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Verified
5/5

2019-07-09

Great and efficient service

"Needed help sorting out tickets and the rep was spot on in assisting me. Quick, pleasant and efficient (without the non-human script). Will use service again and again :)"

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Verified
5/5

2019-07-09

Excellant

"Excellant service! Marcus Pailler! Good Service"

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Verified
5/5

2019-07-09

Jonathan

"Jonathan provided excellent service. Thanks!"

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Verified
5/5

2019-07-09

:)

"Morgan was polite and very helpful! I will definitely use this service again! Customer service was great!"

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Verified
4/5

2019-07-09

Awesome

"Thank you,Monique you for helping purchase my tickets for the Yankees game."

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Verified
5/5

2019-07-09

Mark was TERRIFIC!

"Mark was incredibly helpful and knowledgeable and took the time to figure out the best way for me to purchase tickets for my daughter at the best price. Mark's energy and enthusiasm is priceless!! I will be ordering from Vivd again because of Mark and his excellent hospitality. Thank you, Mark -- YOU ROCK!!"

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