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Verified
5/5

2019-07-17

"I called spoke to brady he was very helpful and found me the right seats."


Verified
5/5

2019-07-17

Great customer service!

"The person who I spoke with gave me a recommendation on great 283seats, helped me secure those and handled the process very quickly. Thank you!"

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Verified
5/5

2019-07-17

Great service as expected from Brady

"Brady has helped time and time again. We will always go through him due to his outstanding service. Thanks again!"

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Verified
5/5

2019-07-16

DodgerKU

"I had a nice talk and served by Tylor J. for upcoming Dodgers vs. Padres game tickets. And I'm very pleased by his professional work and extra service. Thank you Vivid!!, to have a wonderful man like him."

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Verified
5/5

2019-07-17

Excellent costumer service!!

"Morgan was very helpful in every possible way,
Next time I need to buy tickets I’ll contact him directly..
Thank you for the great service..
"

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Verified
5/5

2019-07-17

Great experience

"I was unsure how to use an egift card to purchase tickets online so I called the 800 number. John was very helpful and secured me the tickets I wanted. "


Verified
5/5

2019-07-17

Morgan Murphy should get a raise.

"Morgan was extremely helpful and made the buying process easy. "

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Verified
4/5

2019-07-16

Brady Came Through...

"I was looking for NFL Tickets for a group of 5. We are on bit of a budget so I was struggling to get decent seats in our price range. Brady emailed and called to find out what I needed. He got me the tickets a few bucks under my budget. I will call him again when I need tickets to an event."


Verified
5/5

2019-07-16

Nice

"Good experience with customer service rep Jonathan. Made process a lot easier."


Verified
4/5

2019-07-16

Great customer service

"I received great customer service this evening. I ran into a technical problem and contact CS through the online chat feature. Ryne helped me out and called me at home to make sure we got our tickets all figured out and set up for delivery to our hotel in time for our arrival."

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Verified
5/5

2019-07-16

CONNOR IS AMAZING

"I called to see if by purchasing a ticket for my mother through my account if it would be an issue once she arrived to see Hamilton. He assured me there wouldn’t be a issue and went forward and helped me purchase the ticket smooth and quick. If he could hear the joy from our phone call just now he would know it was him who saved the day. Thank you so much you are AMAZING and his customer service was great too. "


Verified
5/5

2019-07-16

Connor was great!

"Link in email for discount didn't send to shopping cart. Called Connor and he helped me get the tickets and discount I was looking for in a matter of minutes!"


Verified
5/5

2019-07-16

Helpful, knowledgeable, friendly

"Alexis was helpful, knowledgeable and friendly"

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HXF
Verified
5/5

2019-07-16

Excellent

"Julian was very helpful and my overall experience was great! The process was seamless/fast, highly recommend.
Thanks Vivid Seats
"

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Verified
5/5

2019-07-16

Amazing customer support from Connor

"I had a few questions that I had in regards to ordering tickets and how I would be receiving it to my email directly. Connor - a customer service representative - did a spectacular job in helping me answer my questions, as well as helping me actually place an order directly through the phone. Great customer service by vividseats and from Connor!!"

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