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Verified
5/5

2019-07-15

Great customer service

"Great customer service! Very helpful."


Verified
5/5

2019-07-15

Excellent support service

"Matt was really helpful and patient. He help me through the all ticket purchase again."

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Verified
5/5

2019-07-15

Awesome!!

"Monique was awesome! She went the extra mile to call the seller to find out their actual seats for us! "

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Verified
5/5

2019-07-15

Great experience getting Garth Brooks tickets

"Angel V was great to work with, He found exactly what I was looking for.
Friendly knowledgeable and very helpful.
He was able to find great seats for a price I could afford.
Thanks for all your help.
"

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Verified
5/5

2019-07-15

Dexter was great

"Super helpful with purchasing group tickets. "


Verified
5/5

2019-07-15

Dexter the man!

"Had a great experience two times with my rep Dexter. He helped me with my WNBA All Star tickets and again with my Janet Jackson tickets.

Thanks Vivid and Dexter for making this an easy process.

Alicia
"

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Verified
5/5

2019-07-15

Thanks!

"Connor was awesome and his customer service was perfect!!"


Verified
5/5

2019-07-15

Monster Jam Surprise!

"Thank-You so much, We Surprised our 2 Boy's, 10 years old and 15 years old, The Surprise was on all of us, Front row seats lowest level 114! We will Remember this Amazing Day Forever!
The Riley Family!
"

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Verified
5/5

2019-07-15

First Time User - Excellent Experience

"I called to order tickets for Jennifer Hudson at Ravinia Festival. The rep, Naomi Y, was wonderful and quite helpful. I will definitely use Vivid Seats again in the future! "

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Verified
1/5

2019-07-14

You are at the whim of a random 3rd party ticket scalper

"The system is complex and I didn't realize when I purchased tickets that I couldn't just download them. I had to wait for a 3rd party person to send me the tickets. They sent me 2 emails one with a number and the second with a password. But the link for the password was broken. In the system you try and move forward by accepting the tickets but in my case the links never worked. But since i already accepted the tickets there is nothing I can do. This is way to risky to use. Buy tickets from a real seller where you can get them immediately after paying for them."

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Verified
5/5

2019-07-14

Mark was Great

"Mark called me and handled all of the business I needed. He was fast and polite. I think he is one of the best reps that I have ever talked to."

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Verified
5/5

2019-07-13

Marcus was an awesome help

"Marcus helped us get the tickets we wanted for Billy Joel - he was awesome - very friendly"

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Verified
5/5

2019-07-13

Chris Was Awesome

"Vivid Seats - we are avid vivid clients. We come back each and every time. McCartney is first of Mumford & Sons & John Mayer this summer. Chris was impeccable in his addressing my needs, he helped pinpoint the perfect parking solution for tonight at Dodger Stadium.

Huge thanks for a job well done, Chris. I have been in sales for 30 years, customer service is always a priority, and Chris make it his.

Job well done. Give this kid a raise!
"

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Verified
5/5

2019-07-13

Went well

"Just getting the discounts your emails would not"

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Verified
5/5

2019-07-13

Excellent service

"Dexter was very patient and helpful! Excellent service. Thank you!"

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