"I had a little trouble with the website, and Chris B. was wonderful and helpful with my phone purchase of NFL football tickets."
"Had issues with the mystery discount and Mark was great to deal with!"
"It’s for the first time in my life i speak to a receptionist aducate as well like that "
"Laura was very helpful she helped get my issues resolved. Quick but accurate service I'm purchasing tickets needed for the event we are attending. Vivid Seats great sites very happy positive representative"
"Very through. Easy to work with. Went out of his way to help
"
"BIG SHOUT OUT to CONNOR for his patience and suggestions for seating. Thanks for making my ticket purchase STRESS FREE CONNOR !"
"Customer service skills was amazing. Dexter made my experience worth the buy. Very calm tone and explained everything to the fullest. Very patience and waited while i called my bank due to fraudulent activity to my account in the pass. Very professional and sweet. I will definitely be buying tickets again!"
"The agent Nick was very professional, knowledgeable and my experience was outstanding!!!"
"Bought the tickets online, Vivid Seats, never got ticket transfer. Customer service was online chat only, they gave me the number for the SF Giants ticket office. U called them and they told me there was never a transfer of the tickets to my email address thought Vivid Seats, but Vivid Seats said they were sent. Had my grandson out from Texas and we were going to the game, so far I just lost my money! $167.00"
"Always a pleasure to purchase from vivid seats! "
"She was super sweet and helpful with my purchase!"
"Chris from Vivid Seats helped me out over the phone today. I was trying to get the 10% email discount and it wasn't going through, so he was able to make the purchase on his end with the discount included. He was super helpful and sincere. Overall a really great experience! "
"I was trying to purchase concert tickets on line, but was concerned about having them shipped and receiving them on time. I called customer service and spoke with Jonathan Q. Not only did he find me less expensive seats, but they were mobile tickets, so no waiting for the mail! I even got to use a 10% off email I had. Thank you Jonathan for the great customer service, and for the peace of mind! Will definitely be using Vivid Seats again!
"
"Morgen was very polite and very patient. "
"Isia was more than helpful .. he made my experience very easy also making sure I got the best value for my tickets . There was no hold time and the whole process was very efficient!!! I look forward to purchasing future tickets with him "