"I FOUND THE PERFECT SEATS THAT WE WERE LOOKING FOR. THIS IS THE 3RD TIME I HAVE USED THEM AND HAVE NEVER HAD ANY ISSUES."
"Mark was very helpful, got me better seats than planned. The fees seem rather high. Frustrated to see my 10% discount notification in my Vivid Seats, that I asked about, after purchase. "
"I had some issues with my first few attempts online to purchase tickets, but after calling to request some assistance, Isai the customer service rep, helped me in no time. He was polite, respectful, and helped me with my ticket purchase in just a matter of minutes. If a few more companies took customer service as seriously as Vivid Seats, life would be a little less frustrating. Good job, Isai!!"
"Quick and knowledgeable!!!!!"
"Tyler was extremely helpful with all my questions and gave excellent customer service.
Bil Blanton"
"I called customer service and they were very helpful! I had problems with my billing address but when I called they helped me out. "
"I will contact Mark to purchase tickets in the future. He was extremely helpful"
"Connor made it super easy for me to purchase the tickets I needed and helped to explain why it wasn't working for me to just buy online. I will definitely call him back for my next concert!"
"Super friendly and super helpful, stress free and quick and simple, best customer service I have ever seen. 10 out of 10 "
"She got right to the point and was very kind in the process. I was on and off the phone and very happy in a matter of minutes. Wish I could get her every time. People are always so quick to point out the bad. Whens someone is good at what they do, that too needs to be observed. Nice job! Thanks again!"
"Great help and awesome service! "
"Why go anywhere else? Both customer service and prices were beyond expectations! Marcus was awesome! I'm using Vivid Seats from now on."
"Great service...answered all my questions & very helpful!"
"Kyle was speedy and efficient with my purchase (after having difficulties purchasing online)....kudos to Kyle! "
"Mark Jackson was a HUGE help! He was able to help me with everything that I needed and with a great attitude! Shout out to you Mark! Thanks for being the MAN!"