"Darion did a great job in assisting me with my purchase. Purchase was seamless and I appreciate the service!"
"Mark Jackson did a very nice job locating and getting me tickets I would be happy with."
"Answered all my questions. Polite. Got me the best seats available in the section that I wanted with the best price. Good guy !!"
"Customer service was great.
Matt helped us find tickets for sold out Garth Brooks, including an ADA ticket for our mother.
I would recommend if you need tickets for a sold out show."
"Joe was excellent in helping me secure wonderful seats to see Carrie Underwood! I’m so excited "
"Angel was prompt and helpful"
"She helped me and gave me discount!"
"He understood our problem and fixed it within minutes. "
"Tyler was great about explaining everything that we asked. It was very easy and completed in a short amount of time."
"Pleasant experience with the customer service rep"
"I was a bit confused trying to purchase the tickets online. That process was made more difficult when i couldn't determine if there were seats or standing. I didnt want to buy the wrong thing. Thanks to Bradys calming voice and guidance I got the right tickets. Its always better to talk to some one and even better when you can understand them. I feel so much better and will use VIVID all the time to but tickets."
"Julian was very helpful when I had issues purchasing online tickets. I was able to buy the seats over the phone with him so really appreciate this customer experience. Thanks."
"I called and spoke with Laura about a question I had with the online purchase process. Not only did she answer my question in 3 seconds, but she completed my order over the phone so I didn't have to go back online and finish my purchase. Super helpful and polite, and fast. Thanks Laura. "
"...always convenient, always good customer service and NEVER had a problem with my tickets. Today I had excellent service from Justin. Fast and easy!"
"My sales rep.(Jonathan A) is very Professional in willing to help his listen to his customers. I will only call him when I purchase my next tickets. Well Done Jonathan.A!!!
Thanks Again"