"Conrad was super helpful and went above and beyond to help me secure the concert ticket I wanted. He even offered me a small discount which was amazing and totally unexpected. "
"Angel was wonderful to work with. He answered all my questions. Vivid Seats should be proud of this outstanding customer service rep. Thank You"
"Kyle was quick and efficient. I appreciated him making sure as a customer, I was overall satisfied."
"Sales consultant was spot on, met my needs. "
"Great costumer service. If need any help getting your tickets or any question call this guy Victor he helped me getting my tickets."
"Luke Sizemore was over the top helpful!! He ended up having to assist me, on two separate phone calls, for two unrelated questions. Everything I asked was answered and resolved in a prompt manner. Thank you all again!
Regards,
Taylor D."
"Great attitude, helped me apply the 15% discount that I was unable to make work. Overall, wonderful experience. Will use VividSeats again in the future. "
"Justin was very helpful in selecting and purchasing tickets. "
"Amazing customer service and overall experience
Tyler is a great adset to your company"
"Was good on the upsell, and he wasnt pushy. The only negative was that we were disconnected during our first phone call and he didn't call back....other than that good job."
"Rick was extremely knowledgeable and helpful. "
"Customer service representative "Jason" was of great help and provide top-notch service!! "
"My rep was very helpful. Explained how to get tickets and did a great summary."
"Laura the "Radiohead Fan #1" was able to help me through a messed up online order. She saw what was happening with my attempt online and was able to fix it promptly. There was a need to wait a short period of time until it cleared and we had a great conversation. She is an asset to Vivid and anyone that is lucky enough to get her on the other side of a call is in good hands! Thanks Laura!"
"Nick was very patient and helped me get the best value with my purchase!"