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Verified
5/5

2019-03-08

Excellent -- quick and easy

"Cole was both friendly and professional and very informative. Can't wait for the concert and will be in touch with him in the future when looking for tickets!"


Verified
5/5

2019-03-08

Tickets

"Tyler was excellent. I have nothing bad to say, about him."

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Verified
1/5

2019-03-08

Service Fess are a RIP OFF !!!

"Was happy to purchase the tickets that I did, completed the transaction and received the receipt. The total was WAY more. After investigating I was charged $ 119.36 service fee on a $ 428.00 transaction!! Really, that is a 28 % service charge. I have NEVER been charged that much. $ 12.50 plus delivery sure - $ 119.36 nope. They are terrible about getting back to you to try and resolve anything. I will stick to Stub Hub from now on."

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Verified
5/5

2019-03-08

Customer review

"Tyler was very helpful and easy to talk to
"

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Verified
5/5

2019-03-08

Great Customer Service

"Rep was very helpful and friendly. Speedy transaction. "


Verified
5/5

2019-03-08

Outstanding Service

"Tyler was very knowledgeable, personable, and helpful in securing the best seats for my event. Great exhibit of what customer service is supposed to be. "

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Verified
5/5

2019-03-07

Great customer service

"I called to se about to see about tickets for Jason Aldean an the agent Tyler was very informative and had great customer service. "

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Verified
5/5

2019-03-07

vivid seats first time user

"vivid seats first time user michael w excellent/helpful/all i could ask for"

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Verified
5/5

2019-03-07

Connor was a pleasure to deal with for my tickets for Slash

"He took my order quickly. Very helpful with any questions i had and was not rushed throughout my order. Great service!"


Verified
5/5

2019-03-07

Connor was great!

"I was having issues with my billing address not registering to my card so I called. Connor picked up and I’m so glad, he was very friendly, quick and patient with my questions. I probably will call him to book any time instead of booking online from now on. Thanks again! "

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Verified
5/5

2019-03-07

Fast & Friendly

"I wasn't able to complete my purchase online or with the app so, completely frustrated, I called customer service and spoke with Kyle. I wish I had saved myself the trouble and done this after the first error! He was friendly and understanding of the situation and quickly resolved the problem and got me the tickets I wanted at the promised discounted price. I'm always hesitant to call a customer service line due to many previous bad experiences with several other companies but I was pleasantly surprised and thrilled with your customer service. Thank you so much for making this Giants fan a happy girl! =)"

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Verified
5/5

2019-03-07

Great customer service

"Connor was very helpful with giving me details regarding the ticket purchase and also information regarding Vivdseating. He took his time with the information to help me feel secure with my first purchase. He reviewed everything before submitting anything.. Great customer service skills, great communication skills.. Awesome and would work with him again for any future events I would be interested in.. He made my first purchase very calm and comfortable.. Thank you again Connor "

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Verified
5/5

2019-03-07

Great service

"Excellent service rep was very pleasant, knowledgeable, and helpful. Would definately purchase from here again! Great prices."

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Verified
5/5

2019-03-07

GREAT JOB

"HE DID SUPER JOB , GREAT PERSONALITY

"

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Verified
5/5

2019-03-07

TicketCity 4-stsr representative, Liz. Thank you for a positive, productive experience, Liz.

"See above. Brava, Ms. Liz."