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Verified
5/5

2019-03-03

Alexis was AWESOME!

"Alexis was AWESOME! She happily took the time to help me search out the best choice of place, because I'm short, and price for my seat. She looked at tons of different options and discussed the pros and cons of each seat choice making it easier for me to make the best choice for me.
I was going to sit on the floor, but mentioned that I was short. Alexis mentioned about not being able to see over taller people and steered me to bleachers seats. Plus she found a great deal and great seats so I can see everything. I cant that Alexis enough and will call her at her Ext. 3207 for anything else I need from Vivid Seats.
"

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Verified
5/5

2019-03-03

Fantastic Help

"My mailing lost discount wasn't working, so I had to call the sales team. Inspoem with Alex Ayala, who was fantastic in helping me get the right discount, along with finishing my ticket order for the Rangers game. A+"

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Verified
5/5

2019-03-03

Great Customer Service

"Michael White took care of all my needs and answered all the questions I needed answered! He helped me greatly thru the process and made my transaction go thru smoothly!"

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Verified
5/5

2019-03-03

Pleasant Experience

"Customer service rep was very friendly. Very easy to understand."

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Verified
5/5

2019-03-03

finally

"The man who helped me was great best help I’ve had from vivid seats in along time !! Was disappointed I was canceled 2 times before talking too him .. he got me good I really appreciate it !! Almost lost a customer tell my friend at Ext . 2763 helped me ! Proud and semi happy customer "

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Verified
5/5

2019-03-03

First time user coming back for sure!

"Made me feel like a valued customer. "

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Verified
5/5

2019-03-03

Mr Right Mark Beaver

"Mark Beaver was my heroe tonight, thank Mark, and thank you vivid seats for a expectacular sales person as Mark Beaver is he was sooo helpful and experience. i am looking forward to purchase in the future."


Verified
2/5

2019-03-03

tough to buy tickets

"no seat assignment not good , called vivid seats and got good answers other wise the ticket buy site is tough to order no answers"

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Verified
5/5

2019-03-03

Great

"The service rep made my purchase quick and easy. Going to ufc 235 and just waiting for my ticket transfer"

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Verified
5/5

2019-03-02

Best experience

"Alex was quick, efficient and so helpful! We were looking for good seats within our budget and he was quick to assist us and help us get what we were looking for. Spent less than 10 minute son the phone with him and he had found compromisable tickets. Thank you so much!!"

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Verified
5/5

2019-03-02

Easy buying experience

"Marcus was very helpful and polite, got me exactly what I wanted at a fair price."

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Verified
5/5

2019-03-02

Easy

"Was ordering on line but had a question. Called and talked to laura.she was great her help and friendlyness kept me from trying other outlets!"

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Verified
5/5

2019-03-02

"Person that helped me was fast and efficient! Thank you"


Verified
5/5

2019-03-02

Wrigley Field

"I needed seven tickets on Saturday, May 11. We're in town, from California, for our daughter's graduation, so there's a group of us. My husband has always wanted to go to Wrigley Field so he was specific about the seats: behind home plate, but there were a number of options. As luck would have it, a guy named Connor helped us and could give us specific ideas about where to sit, including telling me about a scene in "Ferris Bueller's Day Off" and which seats those were at Wrigley. I was also a little leery about the whole transaction and Connor explained some of how this resale business model works. I also looked Vivid up online and there were excellent reviews. I am really looking forward to this Cub vs. Brewer' game. Thanks for the help!"

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Verified
5/5

2019-03-02

Purchasing tickets for Dodger game

"The gentleman (Matt) who helped me was gracious, courteous, and extremely helpful!"

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