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Verified
5/5

2019-03-05

Excellent customer Service

"I had a problem with my phone app and called for assistance. The person who helped me provided great service and reviewed my account information for me before verifying my purchase. I will use Vivid Seats again and recommend it highly as a reseller of tickets. "

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Verified
5/5

2019-03-05

Excellent customer service

"He was very helpful with answering all my questions "

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Verified
5/5

2019-03-05

Excellent

"Excellent job by the rep. I was very pleased. "


Verified
5/5

2019-03-05

great service

"easy and pleasant trandaction"

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Verified
5/5

2019-03-05

"Thank you for solving the problem I was having online!"

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Verified
5/5

2019-03-05

Hockey tickets

"I spoke with Michael and he was very knowledgeable and made my ticket purchase quick and easy!"

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Verified
5/5

2019-03-04

Alexis Was Great!

"This was my first experience buying tickets from VividSeats. Alexis was my customer representative. She was very patient, polite, and helpful. It made a stressful situation much easier for me. Thanks."

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Verified
5/5

2017-11-14

Baseball tickets

"The agent was very polite and helpful. He took care of all problems . Angel Villalpando did an excellent job."

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Verified
5/5

2019-03-04

Good experience

"Dexter was very helpful
I couldn’t get the country of residence and billing (Singapore) and he helped me with everything.
"


Verified
1/5

2019-03-04

Terrible customer service

"I never received my tickets. I called them to let them know and everyone I spoke to just repeated the same thing. They were all very clueless and very rude and unprofessional. "


Verified
5/5

2019-03-04

Great Customer Service

"I received an email offering me 10% off, but couldn't access the code. I called and was connected to an operator right away. Justin was extremely helpful and got me my discount and tickets quickly and easily. My tickets arrived within an hour of ordering as well. All in all a great experience. "

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Verified
4/5

2019-03-04

Good advice

"Well I was asking about tickets he gave Me good ticket advice on seating and best value "

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Verified
5/5

2019-03-04

Great service

"Quick and helpful and got exactly what we needed "

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Verified
5/5

2019-03-04

purchased ticket

"Best experience ever. I had bought 2 tickets and needed an extra one. Alex at 2740 was so helpful in helping me find 1 ticket near our 2 tickets. He was very patient and pleasant. Thank you Alex"

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Verified
5/5

2019-03-03

Laura Was Great

"Laura helped answer a few questions that the website did not address. She also helped confirm best seating options available at a fair price for two sporting events and processed the purchases over the phone. Laura even helped us to obtain discounts that applied to our purchases. Made the process for purchasing tickets to both events very easy. "