"Thank you Alex for your help this afternoon on those m a n a tickets the other the other lady could not help me but you came through I appreciate you very much and you save me like a hundred thirty bucks LOL if I can give you 20 Stars Alex I would thank you☺"
"Laura Nunn was just great. She answered all my questions, helped me select the best seats, talked about future concerts and let me know what was going on with concerts that might interest me.
Excellent experience."
"I called to make sure I understood where the seats were located that I wanted to purchase and Tyler walked me through it and compared other seats that were available to make sure I was getting the best seats for the value. He was able to quickly confirm any questions that I had and I made the purchase over the phone with him. He was friendly and personable as well and I received the tickets right after I placed the order. I’m so excited for the concert thanks for your help Tyler!"
"Right from the beginning I felt it would be a good experience. My phone representative was professional and made things very simple to understand. He was personable and at the same time steered me in the right direction to expedite my purchase. I apologize that I do not remember his name for he deserves a 5 star rating."
"She’s a Good person and a good service thanks "
"Today I purchased BTS tickets thanks to Matt he made sure I got them!! They were all sold out on other websites so thank god for vivid seats and his generosity to help me get what I want! He’s the best and very kind thanks to Matt I got these tickets!! "
"Had a great experience purchasing tickets with Vivid Seats and especially with Nick. He provided excellent customer service, answering all of my questions clearly and patiently. I highly recommend Nick and Vivid Seats!! Thank you Nick!!"
"This review is for Rick is awesome, vivid seats not so much! I was supposed to give a store credit for tickets that I had purchased and then was reneged on. They gave me a promo code so I couldn’t use my promo cord towards my new purchase! They would do nothing else for me! And I ended up paying $230 more for Seats that are not as good. ☹️ Fees are outrageous!"
"Great job easy and fast. Answered all my questions completely satisfied with service thank you. "
"Matt was great. He was very patient and he answered all my questions. Very cordial. I would order through Vivid again just because of the experience I had the first time I got my tickets through their customer service group."
"So this will be my third BTS concert. I know how crazy it can get ordering the tickets so I can imagine how it is on their end. John P. was awesome! He helped me split the payments, deal with gift cards, and got me amazing seats to the BTS show in Chicago. If you have any issues ask for him! "
"I ordered online at a much lower price. For some reason the order did not go through. Two hours later I ordered again and the price doubled!!!!! I ordered the tickets but was unhappy that I had to pay more."
"Tyler was a pro. Thanks for making our buying experience easy and fast!"
"Justin @ VividSeats was very Patient and helpful. Stood on the line while I tried figuring out other information and when I went back he provided additional help and made it easy plus simple to purchase tickets. Will definitely be using his Ext to purchase more tickets.
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" Tyler was extremely helpful and accommodating. He was patient which made for a very satisfying experience. "