"He was very nice and calm. He really solved my problem and was very efficient with it too. Very satisfied with my service. "
"great attitude and customer service skills"
"I called in as my cc wouldn’t verify so I called. Dereck was very helpful and the transaction was smooth."
"very helpful, I would use this company again"
"Great customer service, extremely knowledgeable and friendly. Made the entire buying experience very pleasant! "
"Alex was very patient and helpful and great to deal with"
"Rick @ Vivid Seats was the most personable and helpful ticket seller that I've ever dealt with. He even offered up a second choice of days that would save me several hundred dollars. I quickly took him up on that choice!"
"I called and spoke to Alexis after researching on line for Phillies Spring Training games. I gave her the sections I was interested in and she found me the best seats for the best price. I have been purchasing baseball tickets on a yearly basis from you and I always recommend your service to all my friends. I will be purchasing more tickets throughout the year and will continue to deal with Alexis!
Great service and kindness will always get my business.
Mike Altieri"
"Daniel was very cooperative. His patience was unlike any other. Thank you!"
"Marcus helped find the tickets I was looking at on line and was able to finalize the sale using my 10% off email that was sent to me."
"Julio rodriguez turned a bad experience into a good experience. i tried to book on line but my credit card company didnt think it was legit. icalled and got julio who with a lot of patience was able to book my event. Very helpful and i appreciate him. "
"Conor was quick in understanding my request and budget indications, and in suggesting a good solution."
"I was looking on the web site but got a little scared when I started reading the TERMS, so I called the 800 number and got Matt. He helped me feel more comfortable with purchasing the tickets plus he got me a discount. This is my first experience with buying tickets on Vivid."
"I tried to order on line but the 10% discount I was due was never reflected on the site. The on line chat never responded even after about waiting 15 minutes. I decided to call and Dexter was very helpful. He answered quickly and got my discount applied. He was very friendly and helpful."
"ordered tickets for a client from phone not online, got a confirmation number for two tickets waiting and waiting for e-mail to come in. 40 min before game time I called to see what was happening and they told me the seats were sold. Money back 4 to 5 business days and unhappy client. "