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Verified
4/5

2019-02-25

concert is tonight....

"....so I'll find out then if our tickets get us in the door or not! "

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Verified
5/5

2019-02-24

Surpassing all odds

"I was having difficulty ordering online . So I called the customer service line and they went above and beyond to make everything right ! Thank you so much ! "

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Verified
5/5

2019-02-24

Satisfied customer

"Cole was exceptional in assisting me with my ticket purchase!"

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Verified
5/5

2019-02-24

elton john

"Luke was more than patient, willing, helpful and knowledgeable to make this purchase happen!! Great to deal with, I am more than happy to work with him again!!"

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Verified
5/5

2019-02-23

Bublé ticks with Connors help:)

"Was having difficulty booking with promo...called in, Connor was my representative he was fast, super nice and made purchase a snap! Love Vivid Seats! Thanks Connor!!!!"

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Verified
5/5

2019-02-23

Sweet

"Excellent, Kyle did a great job"

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Verified
5/5

2019-02-23

John was AMAZING!

"Purchased tickets for an upcoming event in July and wanted to use my 10% off from a previous purchase. I was not able to use it on my own for some reason; however I called Customer Service and spoke with the rep, John - HE WAS AMAZING! Very professional, kind, courteous and knowledgeable! He took his time with all of my questions and even help me with a previous order that was placed! Thank you John for EVERYTHING! "

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Verified
5/5

2019-02-23

Great service!

"I called because I had a question on booking through the website. I got better seats and a great deal. Very good experience. Thank you!"


Verified
5/5

2019-02-22

Matt was Great

"I was able to find sold out VIP tickets at a fair price not too above face value, and he even provided a small discount over the phone which was greatly appreciated. Matt was able to walk me thru some other shipping questions as well that I could figure out on line only. Would recommend and will do business with again. "

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Verified
4/5

2019-02-22

Great customer service

"Morgan was very helpful and was able to answer all our questions. "

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Verified
5/5

2019-02-22

Great service

"Spoke with Rene as I was having a problem ordering online. Rene solves the problem quickly. He was professional and friendly. It was altogether an pleasant experience. "

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Verified
5/5

2019-02-22

Super helpful!

"Very helpful, personable and knowledgable about the event we were attending. He made is super easy for us to pick great seats! Great experience! "

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Verified
4/5

2019-02-22

Pleasant

"First time buying from them, gave me a 10% discount and got great seats. Hope everything goes well the date of the event."

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Verified
5/5

2019-02-22

Old school

"I called to order Rob Zombieand Marilyn Manson tickets at Baltimore Royal Farm Arena and Matt was very helpful. It was quick and painless. Thanks, Matt."

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Verified
5/5

2019-02-22

Parking pass Made Simple

"Justin made this experience easy. I appreciate his honesty and knowledgeable answers to my questions regarding Ada parking for my upcoming event."