"I was well pleased with the guidance I received in purchasing tickets."
"I called Vivid Seats to get additional details about the ticket buying process. I do not own a smart phone, but I was buying gift tickets for people who do. I wanted to understand how the process works to make sure I could do this properly. Dexter was very thorough and knowledgeable and walked me through the buying process and explained the easiest way to transfer the information to my brother and his family so they could go to their first Penguins game."
"I was apprehensive about ordering tickets online as I was planning to send to very special friends as their wedding gift. Laura was fantastic and helped me find the best possible seats and walked me through how the process would work. Awesome customer service - the way it should be!"
"Working with Luke over the phone saved us money, ensured we would receive our tickets on time and generally made the whole process a pleasure."
"New employee at Vivid Seats (one month), could sense his enthusiasm for his job, pleasant to chat with, knowledgeable, I usually purchase 100% online but had a Q this time, and he had all the answers. Keep this guy around!
(Luke at ext. 3259)
~ Jeff Specht
Frequent Vivid Seats customer in Denver, Colo."
"Morgan was very kind, courteous, and helpful on the phone! Great customer service skills!"
"Nick was my telephone operator and he was super helpful and had great customer service. He provided a extension number in case I needed further help with completing the ticket transaction or downloading the App. Awesome experience!! Great job."
"I’ve never bought tickets online through someone besides the university so this was a new experience. I called and the man I talked too, Marcus, was very helpful and knowledgeable. When I go to buy tickets again, I’ll be getting back in touch with him."
"We worked with Lewis to buy tickets. He is very informative and personable. He felt like talking to a friend. "
"AwesomeAwesome will buy tickets here again"
"I could not get my discount to work online so I called and my rep Nick helped me out, applied the discount, and helped me order my tickets over the phone. Great experience."
"Laura was amazing! Will save her EXT for all my ticket purchases! "
"I spoke with JUSTIN @ext.2606, ... whilst ordering tickets to the Paul McCartney Concert at Lambeau Field on 8 June. --- Justin was polite & enthusiastic, and guided me thru the process perfectly. I had special concerns, being handicapped (disabled Army Vet), and Justin was very helpful in helping me purchase the necessary tickets. FIVE STARS !!"
"Buying multiple tickets for our company. Jonathon was able to help achieve what I was asking. Was super polite and completely transparent. Do wish the price online included fee's so a person can see the full amount of much a ticket its. "
"I spoke with Michael and he provided great customer service. If I need tickets again in the future, I'd be happy to use this site and work with him again."