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Verified
5/5

2019-02-12

Loretta Lynn Birthday Tribute

"Monique was very helpful!"

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Verified
5/5

2019-02-12

Excellent Customer Service

"While phoning in, I had a very professional and courteous experience. This made my purchase very pleasant!"

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Verified
5/5

2019-02-12

Excellent

"Alexis was very helpful, accommodating, patient, and thorough. She took the time to go over all of the available options in my budget range. "

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Verified
4/5

2019-02-12

Online didn't work, Tyler did great

"I created a login, tried to purchase tickets online, three times it wouldn't take it. Tried the chat, no response. Called in and Tyler (ext 3258) helped get everything done. He was great.
Too bad I didn't get the email about 10% off first order until I was all done with Tyler. But at least Tyler helped me get what I wanted.
"

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Verified
5/5

2019-02-12

Gracias

"Gracias muy amable Dominick por su ayuda"

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Verified
5/5

2019-02-12

Excellent service from John ext.# 2503

"John couldn't have been more patient, helpful and pleasant. He got me exactly what I was looking for in my ticket. Just a pleasure to deal with."

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Verified
5/5

2019-02-11

Connor at Vivid Seats was a great help

"Connor at X3208 was helpful, informative, friendly and gave us a great price on our tickets."

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Verified
5/5

2019-02-11

Great help.

"Luke was extremely helpful and informative."

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Verified
5/5

2019-02-11

Great Service

"Had an issue with trying to process order online that was my fault. I got connected with Matt (ext-3210), who was very friendly and got me fixed up very quickly. Even got a better price "

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Verified
5/5

2019-02-11

Excellent customer service!

"I called the customer service number due to the amount of fees the site was charging me per ticket. Monique nicely explained to me there wasn't anything they could do to change the price. However, since I have ordered from Vividseats before she offered me a promo code that saved me $20! She was very professional and curtious, and explained all the questions I had about my ticket order and where my seats were located!! "

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Verified
5/5

2019-02-11

Red wings tickets

"I was trying to purchase tickets for my boyfriend and I to the red wings Tampa bay lightning game and Alex was very helpful with it all!"

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Verified
5/5

2019-02-10

Excellent Representative

"I was having some issues purchasing my tickets online and decided to call in. The representative was knowledgable and patiently waited until I spoke with my bank. Awesome!"

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Verified
5/5

2019-02-09

Alan Jackson Tickets

"Rick Riessle had outstanding customer service went above and beyond!!! Very helpful, took his time. Very appreciative for helping us get the best price. Will definitely use Vivid Seats again!!."

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Verified
5/5

2019-02-09

Great Service

"Called to ask about tickets and the customer service person was great an answered all my questions . I bought the tickets great deal."


Verified
5/5

2019-02-09

6 Apr 19

"Easy to get tickets through Justin"