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Verified
5/5

2018-11-10

Great attitude

"Awesome service and helped with all my answers "

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Verified
5/5

2018-11-09

Nick did great

"I went online to buy tickets and had questions so I called the 800# and Nick was very helpful, answered my questions and found 3 tickets together "


Verified
5/5

2018-11-09

Santos is amazing

"Well where to start lol. Tried using my credit card but bank held the funds :( the gentleman Santos stayed on hold 38min until everything got fixed
Thx :)
"

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Verified
5/5

2018-11-09

Backstreet Boy Gift

"My wife has been obsessed with Backstreet Boys since we have been little. So has her two sisters. I wanted to surprise them with a Christmas gift and just heard that tickets were released. I was nervous to purchase on my own online and decided to call vividseats. I was lucky to get Tyler Jankowski. He made the experience very friendly and easy going. He was also very knowledgeable and helped me make a decision on where I wanted to sit for the event. Thank you, Tyler! My wife is going to be thrilled!"


Verified
4/5

2018-11-09

I feels as though the fees are too high.

"I expressed my concern with the fees. Knute explained them and got 10 dollars off for me and I appreciate that but I still feel it’s too much. "

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Verified
5/5

2018-11-09

Angel was great

"Agent was very helpful and took control and solved issue."

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Verified
5/5

2018-11-09

Brady was great help!

"The "payment" screen locked up so I called.....I was very well taken care of...."


Verified
5/5

2018-11-09

Wonderful experience

"Had a question about tickets for a concert. Derrick was EXTREMELY helpful. Best customer service rep I have spoken to in a long time."

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Verified
5/5

2018-11-09

NJ Devils tickets

"Michael on the phone was very nice and pleasant to me and was able to answer the questions I had about retriving my tickets. It was a pleasure dealing with him."


Verified
5/5

2018-11-09

KnightTime 10

"i purchased 5 Fleetwood Mac tickets today ... Monique M. was my sales agent and my Experience could not have been better ... she very professionally answered all my questions and satisfied all my Wonders about good seat locations..i will be Ringing her EXT. No. in the future.."

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Verified
4/5

2018-11-09

Friendly, but also sloppy

"Friendly person, but I almost got more expensive tickets if I had not explained what I had seen online"


Verified
5/5

2018-11-09

Excellent service. Very simple and fast.

"Excellent service. Fast and simple. Had my tickets before I got off the phone. Fair price and courteous representative. "


Verified
5/5

2018-11-08

PBR Vegas

"Michael White was great in getting us tickets "


Verified
5/5

2018-11-08

Derek @3155

"Totally and completely knowledgeable , very helpful. He was very engaging and interesting to talk to and work with."


Verified
5/5

2018-11-08

Excellent service

"Jonathan was an absolute pleasure to deal with! Thank you for the quick, professional service! "