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Verified
5/5

2018-11-08

go timbers : )

"great ! go timbers vivid seats where on it : ) "


Verified
5/5

2018-11-08

Review

"Kyie was excellent in assistance me with the tickets I needed. Couldn't asked for better customer support. "


Verified
5/5

2018-11-08

Customer Service was 5 Star!!

"I was having trouble getting my credit card to process so I had to call the customer service line. I spoke with Jamal Neff and he was amazing!! He processed my credit card and he was able to get me better seats at a comparable price. It is so refreshing to speak with a representative who wants to help and is courteous and knowledgeable. "


Verified
1/5

2018-11-08

Shady company

"I ordered Tickets to a concert from Vivid Seats and the Seats were in section 104. One day before the concert, I got a phone call stating that the seats in section 104 were not available but they had seats in section 305. I was very frustrated that they waited until the day before the concert to notify me and I had driven over 200 miles to go to this concert. I spoke with the supervisor and she said there was nothing she could do, those with the seats that were available but that they would refund me the difference in the seat price. We ended up not going to the show and I was out $220. I will never use vivid seats again! Very shady!!"


Verified
5/5

2018-11-08

Easy breezy

"I was monitoring ticket prices for 2 weeks. I noticed the price reducing as I got closer to the concert date. I jumped on the ticket offer as soon as it hit a price I was comfortable with. "

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Verified
5/5

2018-11-07

Helpful

"I got my tickets and it was easy. "


Verified
5/5

2018-11-07

Good work, Angel!

"Thank you for helping me get the tickets I wanted."

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Verified
5/5

2018-11-07

Great job

"She was very pleasant to work with."

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Verified
5/5

2018-11-07

Very helpful and professional

"Had some tech issues and was worried about being charged twice, but was assured and helped with placing an order."

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Verified
5/5

2018-11-07

Efficient, helpful, and easy

"When the tickets I was trying to order for A. City Limits came with the only delivery option being overnight courier @ $50 ($25 ea, as if delivering two is twice the effort of delivering one? Kriminy...) I decided to call and see if there wasn't a better option.

The accent-free voice on the phone was outstanding. He got me seats we wanted and promised email printable tickets in just a few minutes. One of the easiest first-time phone orders of anything I can remember.
"


Verified
4/5

2018-11-07

Customer Service

"I had a great experience when I called in about purchasing tickets. Monique was very polite"

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Verified
5/5

2018-11-07

Pleasantly surprised

"Thanks for making the first purchase a pleasant one."


Verified
5/5

2018-11-07

Easy

"Agent was very hopeful Didn’t take very long and had my tickets"


Verified
5/5

2018-11-07

SusanLynn

"This is the first time I have used Vivid Tickets. They took very good care of me and quickly with my order. Thank You Jamail !!!!...."

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Verified
5/5

2018-11-06

Great Experience

"Very Fast and Easy to Use."