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Verified
4/5

2018-11-06

Great Service

"Today I purchased tickets to, two Pittsburgh Penguins hockey games over the holidays. My sales agent Angel was fantastic helping to map out all the details, and help wth seat selection. Very friendly and knowledgeable and walked me throug it.
I thought I might get a little hassle as I was using a store credit that I received from another Vivid Seat good experience “ but no way All Good” no questions asked.
Way better then dealing with Ticket Master.
Thank You Angel.
"


Verified
5/5

2018-11-06

Derrick could not have done more!

"My order was accurate and coupon applied"

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Verified
5/5

2018-11-06

great service

"very attentive and willing to help me"


Verified
5/5

2018-11-06

Monique was fantastic

"I was more than a little confused about the price vs location of the theater seats I was purchasing. But Monique talked me though the process calmly and expertly, and helped me make an informed decision. Thank you!"

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Verified
5/5

2018-11-06

Adam was a superstar!

"I got thru to Adam without an issue. He was most helpful and a joy!
"


Verified
5/5

2018-11-06

Purchasing tickets

"Jill was very helpful and gracious with my ticket purchasing experience!!"


Verified
5/5

2018-11-06

Great service!

"Daniel was very nice to work with!! He was able to save me some money on my tickets."


Verified
4/5

2018-11-06

Quick purchase by phone. Xavere was very helpful.

"I was able to look for desired tickets on line and when I called for assistance, the purchase was quick and efficient. The only reason for 4 stars rather than 5 is that the on line program indicated that the tickets would arrive in time for the event but wasn't clear if I could receive them in time for my travels to the event. The on line "chat" was a bit slow but once I called, Xavere made sure the purchase was easy and clarified that would get my tickets in time. "

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Verified
5/5

2018-11-06

"Michael white was very helpful and nice and easy to talk to "

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Verified
5/5

2018-11-05

Thoughtful customer service

"Michael at VividSeats did a fantastic job helping me get my tickets for an upcoming game. He was professional but conversational and he made sure I got my store credit applied correctly. Will definitely continue to use Vivid Seats! "

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Verified
5/5

2018-11-05

Great service

"CSR helped with seat questions. Perfect transaction."


Verified
5/5

2018-11-05

Great

"She was very helpful in getting my tickets she even stayed on the phone with me until they were printed. Thanks a lot."

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Verified
5/5

2018-11-05

ND Football Tix

"Great experience with Vivid Seats...friendly sales executive who helped me find seats in section I wanted in price range I was willing to pay. I was impressed I was able to talk to a person on a weekend! Received immediate confirmation of tickets and received them in the mail within several days of the order in plenty of time for the event. Thank you to Jonathan Q from Vivid for his enthusiasm, being friendly and working to make sure I was getting the tickets I wanted. "

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Verified
5/5

2018-11-05

Review

"I spoke with Monique M. sales representative. She was very friendly and found the best deal for me. I appreciate her assistance since this was my first buying experience with Vivid Seats. "

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Verified
5/5

2018-11-05

Good Service - Got The Right Tickets

"John was very helpful in finding the seats we wanted for Hamilton at The Peace Center in Greenville, SC. This will make my wife very happy.
"