"Julio Rodríguez was excellent "
"I have ordered tickets several times through Vivid Seats and have never had any problems. I called in today to order tickets because it wasn't recognizing my discount at checkout and Precious assisted me with my order and was so helpful and very knowledgeable. She was able to correct the issue in a matter of minutes. Vivid Seats is the best!!"
"Brady offered to stay on the line as I had to call my bank so that they would unblock my card since it had a fraud protection plan.
It was a good chat, seems like a nice guy and a hard worker. Definitely think on buying more tickets through him in the near future"
"Brady did a great job! He helped me out finding and ordering my tickets.
"
"First time buying tickets on this site, just hoping they are some real tickets "
"Justin was extremely helpful and professional. He made sure our tickets would be delivered to will call at the stadium. We bought these tickets only 3 days before the game and we couldn't be more excited. Thanks Justin for the fantastic customer service!"
"Quick, easy and best price. No hassles, gimmicks, or wasted time on extra sales pitches. Will definitely use them again in the future."
"Was unable to get help via Live Chat either on my phone or on a desktop. I wound up calling & was helped so quickly & easily by Brady at Ext. 2570. I’d give him 5 stars but 0 to Live Chat."
"Knute was insightful, patient and excetionally helpful with the purchase of my Hamilton tickets. Well done and thank you Vivid."
"Super helpful. Was willing to explain what everything meant and help me get what I was looking for. "
"He helped me out with what I needed done and did it extremely quickly."
"Had issues w/my Vivid Gift Card. Called in, spoke to Brady. He provided exceptional customer service. He went above and beyond the call of duty. I also had an issue w/my credit card, he stayed on the line while I contacted my CC company, and squared everything up. I give him a "BEYOND EXCELLENT" star rating! "
"Justin was patient, curteous, and very pleasant to work with. He helped me find 15 tickets for our business sponsored trip to a concert, for which tickets were very hard to get! Thank you Justin!"
"Emily was a great help, fantastic customer service and a tremendous help in selecting our seats.
"
"Michael White was great to work with and extremely helpful in getting me the tickets that I wanted. I will definitely contact Michael directly with my next tickets needs!!"