"Online, dealt with Emily. Very good service."

"Monique was an exceptional customer service agent !!
She is an asset to team Vivid team!!

Thanks so much!!
Greg R."

"Monique was great at offering less expensive options; however, I went with what I believed were the best seats for us.
She walked me through the entire process, thoroughly explaining everything every step of the way.
This was my first time purchasing through a vendor, and I was terribly insecure about doing so."

"I was experiencing difficulties with my purchase through the Vivid seats app. I called and the problem was immediately resolved. Great customer service!"

"It’s so polite and helpful, I have a very good experience. "

"Monique Micheaux was excellent with helping me finding the right tickets that fit my budget. "

"Contacted Vivid..talked with John Quarles regarding WS tix...the experience was very good..he was courteous, helpful, and direct...done...worked great for me..Thanks John !
"

"Knowledgeable and friendly, best phone service in a long time"

"Not used you before, so wasn't sure what to expect. I had John at Vivid Seats take my order for tickets. He was great. He listened carefully and then went on to find me the very best deal. He was patient, helpful and would defo use again. thank you"

"It was a great experience ordering tickets and parking from John. He was honest and made the ordering process quick and easy.

I would recommend Vividseats to everyone."

"I expected a mark up but not over $125 per ticket.
The ticket price was $198 and I was charged $325. That’s price gouging and they should let you know how much you’re paying over ticket price. It’s cost me over $250 to buy two tickets from your company. Expect some bad reviews coming your way from Facebook, Yelp, Nextdoor and any others I can find. You can’t even call and talk to somebody. Your system is set up to rip people off and then cut off communication."

"Jonathon Quarles assisted me by phone. He was awesome and provided great customer service."

"Because I was flying from Northern Ireland and I would'nt have received the tickets before I left home. Vivid Seats telephone assistant RENEE' , was able to arrange for my concert tickets to be delivered directly to my hotel in Chicago. The service and help I received were second to none, which made the whole experience hassle and worry free. I would have no hesitation in using this service again."

"Is my first time buying tickets here and definitely I will do it again! The customer service is awesome. They do really care about customer. My kids are very excited with the Bruno Mars concert upgrade, thank you so much !!! "

"Severe was my agent. He is a very intelligent young man. He knows his job and is very good at it.
i will do business with your company and severe in the future.

That's why it was a "Great Experience" "