"A man named Renee helped us and he was very polite and respectful. If everybody there is the same way then you guys are doing a fantastic job. Thank you very much and we will look to you guys again when we need tickets."
"Angel Villalpando made my experience buying tickets to the 2018 MLB World series seamless....he has a great attitude and shows that he wants to "EARN'" your business.
Don't let Angel go anywhere...he's an asset for Vivid!
I will use him again on my next purchases."
"I had a great experience with vivid seats. the sale and shipping fees make a big difference in the total, which I think they could improve on."
"First time hearing about and using Vivid and to my surprise it was simple. I was uncertain at first, but after speaking with Derrick he eased my mind by taking the time to tell me about Vivid and its background. He did such an excellent job and he knows his music well. Thank you for helping me get tickets to Keith Urban! I will definitely use Vivid again. Amazing customer service!!"
"Excellent customer service.
Looking forward to game"
"I called to purchase tickets for the Navy-Notre Dame football game in San Diego. I had never used Vivid Seats before and frankly don't go to a whole lot of sporting events or concerts, so I'm generally unfamiliar with these sorts of services. I had linked to the Vivid Seats site from espn.com and seen a map of the stadium, but wanted to call to make the actual purchase.
I spoke with Jamal on the phone and he very efficiently and kindly walked me through the process, confirmed the seats I was looking to buy, and gave me a heads-up as to the e-mails I would be receiving. I would rate Jamal as very helpful, very professional, and certainly very easy and friendly to interact with on the phone. A very positive experience, and if i were to call for tickets again, I would be delighted if Jamal were on the other end of the line.
Also, I would say I just liked the Vivid Seats format generally. A good experience."
"Had a excellent assistance from Angel who was patient in understanding and going through the process of getting tickets for an upcoming game."
"It shocked the blank out of me the price to park but was great service "
"Johnathan was very helpful and knowledgeable about my problem. Very friendly!"
"Jon helped me find/get a pit seat, second row, for a concert at the Mosiac Center in Canada! He took the time to personally assist me--this is a great seat and the price was incredible--I'm thrilled and I couldn't be happier!!! I'll definitely use Vivid Seats/Jon again!"
"Such great service from Manny at Vivid Seats. He listened, cared and provided the best price for the area I wanted for my husband and I. Best phone service in a long time. Thank you MANNY! :)"
"Thank you!! Awesome experience "
"Was having problems with app. called into vivid seats for help. The representative was very helpful in getting the tickets ordered for event planning to attend. Even helpful in getting the promo code put on order and even gave his personal extension for future games and help."
"Alex went out of his way to make sure I received my 15% off promo. Very professional and kind. I could tell that he was sincere in ensuring my experience with the purchase of my tix was a good one. Hard to find these days So thank you Alex!
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"Nick was very very warm and inviting he was very helpful he answered all of my questions and gave me great customer service I appreciate that very much"