"I looked online for tickets and then had a question so called customer service number. My agent was very helpful and offered me 5 percent off to purchase the tickets over the phone. I asked if he could do better than 5 % and he said he could not. I purchased the tickets and saved $30.00, 2 minutes later I receive an email with a 10% off promo code if I purchase online. I wish I would have waited a few minutes now and received email with promo and purchased online now. Website should be more consistent on offers."
"Johnny is the guy to talk to, fast, easy and convenient. Super easy to work with. Thank you!!!"
"Tyler Jankowski was extraordinary in terms of his customer service! As a result of his professionalism, I consider Vivid Seats the No.1 ticket office to go to and will return again! Thank you! "
"super quick and easy to purchase tickets with great customer service!"
"Angel was very helpful. I needed 8 seats together, and Angel found great seats making sure they were all together."
"I wanted NY Ranger tickets for my son and wife's birdies. I went on the web site , found the tickets but they were going be sent by UPS . However I'm in the process of moving and needed to get them another way. I called Vivid and spoke with Adam who not only was able to email me the tickets but found better seat for a few dollars less. It was a excellent and seamless process and Adam was great. I will definitely bt using Vivid again"
"Angel was professional, kept his promise and answered all my questions on the front end to make the acceptance on the backend what I expected to date. Once tickets are in hand then offer, acceptance, and my consideration will be complete for Homecoming with the Tide. Unrelated to Angel, the VividSeats customer service response to my request for assistance to update my password for ease of access to my account was unsuccessful. Again unrelated to Angel's efforts. Thanks again, Glenn"
"I had the pleasure of calling in and speaking to Monique. I needed assistance in picking seats and combining several orders and she was able to help me perfectly. I felt so bad because everything was taking me so long and she was extremely patient and never made me feel rushed or like I was an inconvenience. This will be my go-to ticket purchasing site from now on. If you read this Monique, Thanks Again!!! my family is so happy we were able to all sit together. "
"The customer service rep (Johnny) was very helpful. He helped me decide on the best seats available between the two sections that I was considering."
"Big thank you to Monique !
She was really nice and answers my tons of questions . And got my tickets right away.
Will definitely come back again !"
"Man that helped me over the phone with my order answered all my questions calmly even though I had 100 questions! "
"He treated me well. Thank you"
"Johnny made it very easy to get my tickets shipped all the way across the globe and in a very professional manner. I will definitely use you again!"
"What a great morning conversation it was when purchasing the two tickets, she was so helpful, straight to the point, got what I needed, Monique made my morning. Thank you"
"The process was fast and easy!"