"This was my second experience with Vivid Seats so I was already a satisfied customer but I thought I would double-check my ticket purchase with online chat and met Justin Goodman. He was very helpful and basically reassured me that the choice I had already made was a good one and then helped me finish the process very smoothly. Thank you, Justin, and Vivid Seats, for another great ticket-purchasing experience!"
"Jon was very nice and helpful, made getting these tickets easy and painless, I will go with Vivid seats again , Thanks Jon."
"The rep we got was very helpful, kind and made sure I understood everything and made sure we got exactly what we were looking for at a price we could handle!! Very very happy!!"
"Reena ( ext. 3026), quickly helped me to get my tickets and with better sits, because my card would not go through on the app, He was friendly and easy to speak with. Thank you so much for an easy and great experience over the phone, I don't get many of them. "
"Great customer service very helpful "
"Justin Goodman handled my problem and resolved it quickly. He was super friendly! Thank you!"
"Very helpful and friendly. Super smooth experience and now I can contact Monique personally each time for an even better Customer Service Experience.
Great contact made. Thank you!"
"The rep we had was very helpful in finding the answer we asked. It would have been more helpful to be able to split the payments onto two credit cards"
"the guy was very good and informative about what I needed and I would call and order from him again. The next time I order which I will I would hope he be available to help me."
"Emailed at first and got no help what so ever... Ive called 3 times trying to find where the tickets it keeps telling have been delivered are. NOBODY COULD GIVE ME AN ANSWER. They just say keep waiting, keep waiting. Well my event is in 3 days and I dont have tickets I paid for over a month ago. NEVER BEEN MORE FRUSTRATED WITH CUSTOMER SERVICE. THEY DONT EVEN KNOW WHERE MY TICKETS ARE!!! WILL NEVER USE VIVID SEATS AGAIN!"
"I bought 4 Blackhawk tickets from Jamal. He was both knowledgeable and courteous. I wish he was going with us!"
"John was professional, courteous and very helpful in fulfilling my order today for hockey tickets. Thank you!"
"James was most helpful and courteous."
"Angel was great. He quickly found me tickets to 2 games for my trip to Buffalo with my 2 sons.
Thanks!! Paul Missert"
"John made buying the seats a breeze!"