"Everything professional. Nice guy."
"Justin was awesome! Quick, efficient, knowledgeable - I'll buy my tickets here from now on! Thanks Justin!"
"The customer service associate that I spoke with answered every question that I had in great detail and I never felt rushed to make a decision. I love that when making a purchase. I also now have a better understanding of the tbd tickets. So thank you guys"
"Due to the hurricane, our vacation was cancelled and we had to make last minute changes if we wanted to do anything. I looked for reasonable airline tickets, hotels and noting was in our price range. So I went to Vivid for tickets to a Notre Dame football game as my husband is a HUGE fan and thought this would make him at least feel "redeemed" from the vacation disaster. The gentleman that helped me with tickets could not have been any nicer, made this any easier and got us great seats. I know who I will use from now on! Thank you, Vivid for salvaging a vacation disaster."
"This was my 1st time using vivid seats and Nick was awesome to deal with! Super informative, patient and knowledgeable! "
"Great experience! Monique was kind, efficient and very helpful! "
"We had trouble with the online process and speaking with a live person eased the process. Oliver, the customer service representative was very knowledgeable and helpful. "
"I wanted to purchase tickets for a gift, but wasn't sure how to do it. I used the live chat, and within minutes they called me and explained what I needed to do. I was very happy with the help and the friendly way they helped me. I will be using them again."
"Nick was very patient and thoroughly explained everything!"
"Great experience for service over the phone (Luis Ochoa). Chat not working correctly, so i decided to call them for my purchase, and receive and excellent service. "
"We have used Vivid Seats several times and had a great experience each time. The app is easy to use and the prices are reasonable. Daniel B was a great help!"
"The customer service was more then helpful and will use vivid seats again"
"I couldn't complete my order through the app due to technical difficulties, I called customer service and they were able to help me every step of the way and got me an even better deal."
"She made me very happy. These concert tickets are my 1rst year anniversary gift to my husband, who, mind you, had NEVER been to a live concert EVER. ANDRY went out of her way to help me get the best tickets within my humble budget. I loved this experience and I'm very grateful for her help. Thank you Andry!"
"Great experience, worker was very helpful. "