"Fernando was a great help with my order helping me find good seats tonight and he was very nice! "
"I was trying to purchase tickets for bts for the LA concert but cant decide which seats offers a good view with out breaking the bank. I spoke with jonathan on the phone and he helped me find a good seat and able to save me money. He was patient and polite the entire process. It was stress free. Thanks alot Jonathan.. "
"Good customer service and nice"
"The process was fast, accurate, and professionally done. "
"I originally placed an order for 7 tickets and the next day, I needed 2 more to take my granddaughters to the game. I called and spoke to Justin this time and he was as helpful as Adam originally was. I secured my two tickets even though I was told they could not guarantee they would be adjoining our other 7. Well....before I hung up, Justin seemed just as excited as me that my 2 other tickets were right next to my others. I highly recommend using VIVID SEATS!!!"
"What is customer service if they cannot correct a mistake. Initially 4 tickets were ordered. We needed a 5th for my son's wife. The ticket ended up in a section across the stadium from the rest of us. Why would my son's wife want to sit over there from the rest of us?? "
"Phone people very helpful"
"Called Vivid Seats direct instead of buying on-line and saved $15 in ups shipping charges, very friendly people and very informative....will be using them again...."
"Monique was great. Very courteous and helpful!"
"Gina was amazing and helped me fine everything I needed "
"Had a great experience with Vivid Seats as a first time user."
"Joe was helpful and polite."
"Incredible amazing thoughtful "
"It was smooth and easy!!!!"
"I was concerned that I wouldn't get my tickets in time for an event as I was going to travel to see a concert. I spoke with Tyler at extension 2441, and he made a suggestion to have the tickets mailed to an address in the city where the concert was taking place versus to my home. I really appreciated the advice, but was still unsure and needed to get an address. He took my name and phone number and told me he would call me back. I didn't think he would but he was right on time! I appreciated the effort and bought my tickets. Thanks Tyler for providing the best customer service I have had in a very long time. I will definitely be returning to Vivid Seats versus Stub Hub in the future. "