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Verified
5/5

2018-09-02

A very happy customer

"With Daniel's help I was able to get the ticket I wanted.
Thank you Daniel!
John


"


Verified
4/5

2018-09-02

Ease of purchase, no hidden fees, good live customer service

"The tickets were very easy to purchase. I called and was able to order tickets to three events and there were no extra fees. The live customer service representative was extremely patient, didn't rush me off the phone, and even went above and beyond to compare prices on other sites. Vivid seats Everytime over StubHub
"

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Verified
5/5

2018-09-02

US Open

"Smooth Transaction
Quick Delivery
"

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Verified
5/5

2018-09-01

Amazing customer service

"Matthew was amazing! He answered all of my questions and made me even more excited about going to the concert! "

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Verified
5/5

2018-09-01

Excellent Service and Rockstar like Speed

"Was looking for tickets for the Book of Mormam in Chicago and received amazing customer service. Order was quick and easy!"


Verified
5/5

2018-09-01

Great service

"I got to purchase my ticket today with the help of Renee thank you so much. I’ll definitely be purchasing again"

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Verified
5/5

2018-09-01

Great Customer Service

"I had a problem with my online order and called and got Nick. He not only gave me the information I needed but also made ordering easy!"

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Verified
5/5

2018-09-01

Awesome!

"Had a awesome time...bought my tickets to see the dodgers play on game day and got my tickets right away...i bought the tickets by phone and representative Jonathan was very very helpful...the transaction was quick and easy...great first experience purchasing by phone and my family and I had awesome and memorable time at the game..."

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Verified
5/5

2018-09-01

Great Experience

"After a glitch on the website, I called the 800 number and spoke with John. He investigated the glitch and assisted me in getting the tickets. He was great. "


Verified
5/5

2018-08-31

US Open 2018

"Great service over the phone for a last minute US Open tennis seat."


Verified
5/5

2018-08-31

John Lapinsky... a true asset to your team!

"Special thanks to John for going above and beyond the call of duty... he truly made my experience a reason to reach out to Vivid for future memories. Thanks, John!"


Verified
5/5

2018-08-31

Daniel was very helpful!

"Daniel made sure to give me the correct pricing of my ticket despite the website showing a higher price. Also was able to apply a discount code! Very helpful."

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Verified
1/5

2018-08-31

They will withdraw money out of your account for no reason. There is no customer service phone number all is done through online chat.

"Complete Trash ! They will withdraw money out of your account for no reason"


Verified
5/5

2018-08-31

NICK ext. 2724

"Just got off the phone with Nick and he was so helpful and nice to talk to. Got us 10 tickets close to each other since I couldnt find anything online. "


Verified
5/5

2018-08-31

Great customer service

"The sales representative Brady was helpful polite and knowledgeable. He assisted with choosing the best seats I wanted within my budget. I also Appreciated the quick connection to a human being when you dial in. "