"Aris did an excellent job....explained things clearly, answered questions etc. and was friendly at the same time....establishing good client rapport."
" I had called vivid seats to see if there was anyway I could get some help with my order, and I was very fortunate enough to talk to a gentleman named John Lapinski. He was very helpful informative and quick and patient with me! Appreciate his service Along with VividSeats’s. "
" John was friendly, very helpful and efficient ."
"The fact that there was a telephone number on the home page was a clincher for me. I got excellent help from Rhan. "
"I purchased three tickets about a week ago for the game. I had to call in the order and a man named Caeser was so helpful. He took me through the process and made the purchase so easy. He was so positive and helpful. He really cared about making me happy with the tickets. Two days ago my Son and Daughter-in-Law were able to work their schedule where they could go with my granddaughter, her husband and myself. Needed two tickets close to the three I had. While Vivid couldn't tell me where they would be Caeser who I was so glad to get on the phone again did tell me they would be two together in same section 325. It worked out as the two tickets I bought today were in Row 2 right behind the three I had on Row 1. We all get to sit together to celebrate my granddaughter and her husbands wedding. Thank you Caeser and thank you Vivid Seats."
"Daniel was very helpful and helped us with our order.
As first time users, We will definitely call him again...
Thank You"
"Rhan Randall was extraordinarily helpful. Great guy and is a super asset to your company!"
"With other ticket sites, I wasn't even able to find a "contact" method. With vivid seats, my rep was extremely quick to respond and even helped me add a discount that he didn't need to. Will only be using vivid seats from now on. "
"I bought my tickets on Vivid Seats for $256.00 per seat but when we got to the theater we noticed that our seats were actually only $95.00. These secondary markets that have bought up all the seats then resell them at 2 and 1/2 times the original price should be illegal!!!! The seat weren't great either. Hamilton was wonderful. But DO NOT buy from Vivid Seats. Total rip off."
"Rhan at Vivid Seats was very helpful guiding me with my purchase and looking forward to working with him again. "
"Angel He was a great guy and very helpful. "
"Quick, easy, and painless. Vivid rep was very knowledgable and helpful. "
"I'm not one to get online and do my shopping. I like to talk with people. Monique was awesome. So personable and knowledgeable and she even helped me to get the best deal available. "
"I needed help purchasing my tickets the only way to get help to resolve an issue you have to have a confirmation number. If there is no confirmation number how do you get through the awful phone system. Not customer friendly. When I did get through the customer service agent was really nice and friendly. I did get tickets!!!! When you are all ready frustrated you don't want to go through a awful phone system.
Customers first!!!!"
" I had never used Vivid Seats before but I definitely plan to do so again. The phone rep, Adam, did a great job of explaining the service to me, providing me options, and walking me through the entire process. "